Health, Safety and Training Support Officer

Division/Section: Business Services / Health Safety & Wellbeing

Position Type: Permanent Full-Time (9 day fortnight, 36.25 hours/week)

Salary Range: LGO3 ($78,412 - $84,646 per annum + superannuation) based on skills, qualifications and experience

Location: Townsville

Application Close: 11:45pm, Thursday 10 September 2026.

About the Role: 

As the Health, Safety and Training Support Officer, you’ll play a key role in supporting Council’s commitment to creating a safe, capable and high-performing workforce. Working within a customer-focused environment, you will provide administrative and coordination support for a range of health, safety and training activities, helping to ensure employees have access to the learning and development opportunities they need to succeed.

In this varied role, you will support the health, safety & training team in administrative functions, including coordinating safety training programs from start to finish, including scheduling, stakeholder liaison, record management, reporting and supplier engagement. You will work closely with internal and external stakeholders to maintain accurate records, support compliance requirements and deliver efficient health, safety & training administration that contributes to Council’s goal of ensuring everyone goes home safe today.

About you:

• Experience providing high-quality customer service to a range of stakeholders.
• A commitment to workplace health, safety and compliance.
• Strong organisational, time management and prioritisation skills.
• The ability to manage multiple tasks and meet competing deadlines.
• A collaborative approach, with the ability to work independently and as part of a team.
• Well-developed skills in Microsoft Office applications, including Word, Excel and Outlook.
• The ability to quickly learn and use a variety of business systems and software.
• Strong attention to detail and a focus on maintaining accurate records and information.

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

• 5 weeks annual leave + 17.5% leave loading
• 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Uniforms and PPE provided 
• Annual wage progression
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
• Fitness Passport program offering discounted membership to selected health and wellbeing facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program

* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

Contact Person:  Kandy

Contact Email:  ••••@townsville.qld.gov.au

(for position enquiries only)

How to Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For further information review the Position Description. 

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact ••••@townsville.qld.gov.au or phone 07 •••• •004 for a confidential discussion.