Duty Manager

DUTY MANAGER WANTED

Kent Town Hotel | Kent Town, Adelaide | Full-Time

Something big is happening at Kent Town Hotel. We've taken over the venue and we're bringing everything with us — award-winning food and drink, high-energy team culture, and the belief that good enough is never good enough. We're part of the Tilley & Wills Hospitality Group, an independent, multi-award-winning hospitality group with over 30 years running some of Adelaide, Sydney and Brisbane's best-loved venues.

We're on the hunt for a Duty Manager who can run a shift like a conductor runs an orchestra — calm, sharp, and always one step ahead of the chaos.

The Role
You'll be the go-to person on the floor — keeping service humming, the team motivated, and the whole venue running like clockwork, whether it's a quiet Tuesday lunch or a packed Friday night.

What You'll Be Doing

• Running shifts front-to-back, from opening checks to end-of-night reconciliation
• Leading, motivating and troubleshooting with the floor and bar team in real time
• Making sure RSA, WHS and licensing standards are upheld, every shift, no exceptions
• Handling guest feedback (the good, the bad, and the "can I speak to the manager") with a level head
• Managing cash handling, stock control and rostering basics on shift
• Being the calm in the storm when the pub is three-deep at the bar and the kitchen's slammed

You Are

• An experienced hospitality leader who thrives under pressure
• Current RSA (mandatory) — RCG highly regarded
• A natural problem-solver with sharp instincts and a cool head
• A genuine people-leader who brings the best out of a team on a big shift
• Reliable, hands-on, and just as happy behind the bar as you are on the floor

The Perks

• Full-time hours with a growing, multi-award-winning group
• 50% off food & drinks across all Tilley & Wills venues
• Real career progression within the group
• Access to our Employee Assistance Program (EAP)

How to apply: Click on the Apply Now button to apply through Zapid.