Revenue Investigation Officer

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the Role: The Salvation Army, Fundraising Donor Services team, have a permanent, full-time, position for a Revenue Investigation Officer based at our Melbourne head office in Blackburn.

This crucial role is responsible for the timely and accurate investigation, processing and matching of donations received by the National Fundraising Department. Key Responsibilities: Daily examination, scrutiny and validation of transactions on all bank accounts connected to Blackbaud CRM Process transactions from our Bank Statement to CRM (Blackbaud), Payment Gateway to Bank Statement Researching and processing of all donations received online nationally Process daily Direct Debit Batches Post Blackbaud Files to a General Ledger Assisting with the processing of electronic files from internal and external stakeholders Investigate and action Disputed Transactions: Fraudulent, Charge

Backs, Refunds Investigate and prepare “unidentified” banks deposit donations About you: Proficient Data Entry skills Attention to detail and ability to identify errors Prior experience in a business administration environment and/or relevant business qualifications Experience in handling and analysing finances and records accurately Proficiency with Excel and ability to utilise pivot tables Experience working in a team environment Why work for us: 9 day fortnight (RDO once every two weeks!) Eligible employees can access NFP salary packaging Opportunity for career development Paid parental leave Access to Free parking Employee Assistance Program Internationally renowned not-for-profit organisation

An inclusive culture of dedicated, passionate and professional team members Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community How to Apply: We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference.

From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others.

Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.