Volunteer Manager - Aged Care & Veteran Services

At RSL LifeCare, we provide care and services to veterans and seniors living in our communities and receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue our proud legacy of supporting veterans and their families for more than 100 years.

Joining RSL LifeCare means becoming part of a large, purpose-driven organisation where your expertise will make a genuine difference in the lives of veterans, seniors, and their families.

We're seeking a Volunteer Manager to lead RSL LifeCare's Volunteer Program across residential aged care, retirement living, and veteran services.

Key responsibilities include:

• Lead and deliver RSL LifeCare's volunteer management framework, policies, and processes.
• Manage volunteer recruitment, onboarding, training, engagement, and recognition programs.
• Ensure compliance with relevant legislation and volunteer management standards.
• Maintain volunteer records and reporting, including training and compliance requirements.
• Support managers and teams who work with volunteers across the organisation.
• Coordinate volunteer involvement in key events, including ANZAC Day, Remembrance Day, and community initiatives.
• Drive continuous improvement and implement best-practice volunteer management initiatives.
• Build strong relationships with internal stakeholders and external community partners.

About You:

• Minimum 2 years' experience in volunteer management, recreation therapy, leisure and lifestyle, or a related field.
• Relevant qualifications in Volunteer Management, Human Resources, Management, Health Sciences, or similar.
• Strong knowledge of the National Standards for Volunteer Involvement.
• Experience managing compliance and risk in a regulated environment.
• Proficiency in Microsoft Office and volunteer management systems.
• Excellent communication and stakeholder engagement skills.
• A compassionate, people-focused approach with the ability to build meaningful relationships.

RSL LifeCare offers the following benefits:

• Salary packaging benefits of up to $15,900 per year through our not-for-profit status.
• Access to Maxxia Rewards, with discounts across hundreds of leading retailers.
• Fitness Passport membership.
• 17.5% leave loading on annual leave.
• Universal Paid Parental Leave
• Opportunity to work for a respected organisation with a strong community focus and meaningful purpose.
• Ongoing opportunities for professional development and growth.

Our commitment to diversity:

Our values guide everything we do: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One Team.

We value diversity and inclusion and welcome applications from people across our community, particularly veterans, current and former ADF personnel, their families, and Aboriginal and Torres Strait Islander peoples.

We are committed to creating a workplace where everyone feels safe, respected, valued, and heard, regardless of gender, sexual orientation, ethnicity, age, or disability.


It is a mandatory requirement for employees working in the aged care sector to hold a valid Police Check and/or NDIS Worker Screening Check, as required for the role. All clearances must be verified prior to commencement with RSL LifeCare.