Fertility Counsellor

Repromed are leading the future of reproductive care
Repromed, part of Monash IVF Group, is renowned for advancing the delivery of reproductive health services for contemporary lifestyles. As leaders in our field, we offer a dynamic workplace to those seeking to make a difference. You’ll be joining a team of multidisciplinary specialists who collaborate to improve the experience and outcomes for patients with care and compassion.
  
Repromed values each and every one of our employees
Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits, including the following:  

• A Learning & Development Framework that supports your professional development

• Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial.

• Discounts on MIVFG fertility and ultrasound services

• Paid IVF Leave

• Paid Parental Leave - 12 weeks plus superannuation

A role with unique responsibilities
The Fertility Counsellor plays an integral part of a patient’s journey at Repromed. You are the person our patients engage with in our clinic to deliver exceptional counselling services. With a passion for outstanding customer service, supported by highly developed skills in counselling, you will directly enhance the patient experience. Under guidance from the Counselling Services Manager, your responsibilities include:

• Delivering exceptional counselling and customer service to our IVF patients

• Providing counselling to patients entering donor and/or surrogacy arrangements, crisis counselling and therapeutic counselling

• Maintaining professional notes and records in line with our company requirements

Are you the ideal candidate for us?
The ideal candidate will see their role as vital to the success of the organisation. Understanding the challenges Counsellors experience in reproductive health, you will have knowledge of or be familiar with relevant legislations and will support all Repromed patients with empathy. Ideally you will bring the following:

• Post graduate qualifications in psychology (preferable) or Bachelor of Social Work. 

• Registration with AHPRA and membership with APS or AASW

• Highly developed skills in all facets of counselling

• Knowledge of legislation relevant to assisted reproduction technology (preferable)

• A willingness to fit in and embrace the Monash IVF Group principles – Care, Collaborate, Communicate, Commitment and Create.

• A strong customer service orientation and the ability to engage with patients and clinicians

If you’re ready to join the brave leaders of reproductive care, please follow the link below.

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