Front of house Section waiter / Supervisor

About the role

The Section Waiter role is at the heart of our operation. You will be the face of Paloma Pizza, managing a dedicated section and ensuring every guest leaves delighted.

Key responsibilities

• Own the Guest Experience: Manage your section from initial greeting to final farewell, ensuring smooth service flow, accurate order taking, and efficient table management.

• Be a Menu Expert: Develop a deep knowledge of our food and beverage offerings to provide confident and personalized recommendations to guests.

• Team Collaboration: Proactively communicate with the kitchen and bar teams to maintain efficiency and a high standard of service.

• Problem Solver: Anticipate and resolve guest needs and concerns with grace and professionalism, turning any challenge into an opportunity to shine.

• Training and Development: Ongoing team training and development of both new and old staff.

About you

• A fantastic, positive attitude.

• A genuine willingness to continue to learn and grow.

• The ability to legally obtain or already hold an RSA certificate.

About us

Paloma Pizza is a vibrant hospitality venue committed to exceptional customer service and warm hospitality. We foster a culture where hard work is recognized, your voice matters, and you feel like a core part of the family. We offer clear pathways to grow your skills, train and develop yourself and those around you, and move into supervisory roles. We are easily accessible on two major tram lines, with plenty of convenient car parking options nearby.

Benefits

• Structured Development & Ongoing Training with clear, defined pathways to grow your skills and move into supervisory roles.

• Sense of Belonging & Appreciation where your hard work is recognized and your voice matters.

• Respectful, Collaborative Colleagues committed to a positive, collaborative environment.

• Excellent Location & Accessibility with easy access on two major tram lines and convenient car parking options nearby.