Catering Assistant

About us

William Wallace Group is a B Corp Certified Brisbane based hospitality business offering contemporary catering services and hospitality management for corporate clients, private events and venue partners. 

Our services feature exceptional hospitality paired with a refined food & beverage offering ensuring remarkable guest experiences time and time again. 

From intimate celebrations to grand scale galas, our team of hospitality professionals continually strive to provide a memorable event on every occasion. 

About the role

Catering Assistants are responsible for loading delivery vehicles and delivering food, beverages and equipment to corporate client sites, venues and private event locations as well as secondary duties such as assisting with event set ups/pack downs, completing logistics tasks and maintaining a clean and orderly dispatch area. 

This position involves driving a refrigerated van (automatic Hyundai iLoad/Toyota Hilux) and works closely with the Operations Manager and Kitchen Manager to ensure successful implementation of company procedures and create remarkable guest experiences. 

There are a variety of shifts available with the busiest periods for this role being 7:00am-1:00pm Monday-Friday. 

Qualifications & Experience

• Open driver's license (automatic).

• Physically fit.

• Excellent customer service skills. 

• Time management, communication & planning skills.

Primary Duties 

• Provide an exemplary level of customer service.

• Picking and packing orders against delivery dockets.

• Completing quality checks prior to dispatch.

• Load catering vans with food orders, beverages & equipment and perform deliveries to client sites. 

• Ensure food safety records are maintained. 

• Collect equipment, food & beverages from venues post event and return them to base. 

• Assist with basic catering duties in between delivery runs. 

Secondary Duties 

Depending on applicant experience and requested working hours we are flexible with the secondary duties performed by this role such as: 

• Kitchen hand - work with the kitchen team performing basic food preparation tasks and cleaning. 

• Food & beverage service - provide service at events for cocktail and sit down style menus. 

• Administration - assist with daily administration duties such as answering client queries, processing client orders and data entry etc. 

Benefits

• Work in a diverse range of locations from the head office to private homes, corporate client sites, event venues, major events and retail locations.

• Flexible roster with shifts available across weekdays, weeknights and weekends. 

• Be part of a B Corp Certified company.

• Convenient parking.

William Wallace Group is committed to equal opportunity in the workplace for all its employees and will continue to develop & implement equal opportunity practices and programs compatible with its responsibilities.

It is the intention and expectation at William Wallace Group that all decisions affecting employment and career development, including those associated with hiring, training, promotion, transfer, development activities, compensation and general work conditions will be based upon the principles of merit and equity.

William Wallace Group is proud of our diverse workforce and encourages applications from diverse cultural backgrounds.