Network Relationship and Development Manager

About Us

The G’day Group brings together some of Australia’s leading tourism brands – Discovery Parks, G’day Parks, Wiki Camps and Bookeasy. Employing more than 2700 people Australia-wide, we have a truly national footprint of over 300 holiday parks, including up to 100 fully owned and operated Parks and Resorts, including El Questro, Rottnest Island and Byron Bay. Together, we bring Australia closer to experience all our country has to offer.

There has never been a better time to join G’day Group. We are executing an ambitious five-year growth strategy that will significantly expand our portfolio, strengthen our position as a market leader, and create exciting career opportunities across the business. Backed by continued investment in our people, technology and operations, we're building for long-term success and the future of Australian tourism.

We are custodians of some of Australia’s most treasured places and are committed to growing with care. That means supporting our people, giving back to the community that welcome us, and protecting the natural environment that makes each holiday memorable. 

The Role

The Network Relationship and Development Manager for licenced parks will represent the G’day Parks and Discovery Parks Brands. You will seek out new licenced park members to grow the member park network and focus on retaining existing park members through the delivery of excellent customer service, support and driving ongoing ROI to the businesses.

This role ensures that each of our valued customers experience high quality service and support when they join our network of parks.

A key focus of this role is to develop and manage licensee relationships and to assist members with building their business through Digital sales, Rewards Membership growth, Operational improvement and Network engagement

Your key responsibilities will include:

• Develop and manage existing licensee relationships
• Proactively identify and attract new licensee’s / parks into the network
• Develop and implement point of sales activities in network parks designed to grow Rewards Membership sales through parks
• Proactively identify new business opportunities ie: promote the G’day Parks Operational Consulting services to licensee network members
• Identify and develop strategic partnerships
• Actively participate in industry development events at a state and national level
• Provide market, industry and competitive analysis and stay informed on competitive products in the marketplace
• Proactively represent the G’day Parks and Discovery Parks Brands

Our aim is for our customers to choose G’day Parks as their preferred provider and to encourage their networks to choose G’day Parks over other providers. Ongoing business partnerships are essential to the success of our business.

Your Experience

You will have strong experience in Sales, Management, Marketing, Communications or relevant field will be highly regarded. You will have tourism and sales, operations and business development experience with the ability to build and maintain relationships at senior corporate levels.

You will be a leader with strong strategic, customer focus and analytical capabilities. You will be customer-centric, and goal orientated with proven senior level negotiation skills.

You will be technologically savvy with the ability to operate multiple programs in conjunction with one another and be highly self-motivated with the ability to work independently. You will have excellent communication skills, high EQ and ability to interpret members needs and satisfaction.

Benefits

• A competitive salary with attractive annual bonus based on KPI’s
• Professional development and opportunities to grow personally as well as professionally
• Discounted accommodation for you, your family & friends
• Discounted products from our G’Day Rewards Partners
• Opportunity to travel to some beautiful and remote locations within Australia

Our values guide everything we do

We “Rise and Shine” by supporting one another, “Have a Crack” by embracing new ideas and opportunities, and “Choose Good Things” by acting with integrity and delivering exceptional experiences. Backed by our commitment to environmental, social and governance (ESG) principles. If you're looking to be part of a purpose-led organisation that's growing and investing in its people we would love to hear from you.

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Drivers Licence essential