Home Library Services Assistant

Located 20km west of Sydney on Dharug country, with a population of over 250,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.

The Home Library Assistant position requires an enthusiastic, customer oriented person who has good communication skills. The ability to be an effective member of a team is critical to the success of this role as is accuracy and attention to detail and the ability to meet deadlines.

The Home Library Assistant is based at Auburn Library and will be required to deliver resources to customers in their home across Cumberland using Council’s Home Library van. The position also works regularly in the Operations Team and may be required to work at other Branch libraries.

The successful applicant will require:

• Year 12 higher school certificate or equivalent 
• Experience in a library or similar customer service environment
• Current NSW Class C Drivers Licence 
• Valid Working with Children Check number  
• High level interpersonal and customer service skills   
• Demonstrated ability to safely and efficiently perform heavy lifting, loading and unloading activities 
• Experience with using computers and email in a work environment

Download the position description here for more information. 

About this role: 

• 1x permanent part-time position
• Working 56 hours per fortnight, on the following work pattern:
  • Monday:  9:00am - 5:00pm (with a 1 hour unpaid meal break)
  • Tuesday:  9:00am - 5:00pm (with a 1 hour unpaid meal break)
  • Thursday:  9:00am - 5:00pm (with a 1 hour unpaid meal break)
  • Friday: 9:00am - 5:00pm (with a 1 hour unpaid meal break)
• This position is primarily based predominately at Auburn Library, however you may be required to work across any of Council's Libraries Venues.

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 5 of the Cumberland Salary Structure with a salary range of $34.33 to $42.05 per hour plus 12% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 10 days personal leave and up to five (5) days of MyLeave per year, parental leave entitlements and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

ENQUIRIES 

Contact Maribel Morales Rosales, Team Leader Library Programs and Information Services  on 8757 9737 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Friday 11 September 2026

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.