High Risk Team (HRT) Integration Specialist – Rockhampton

• Be at the heart of high-risk case coordination – support survivors, streamline processes, and make a real difference in your community
• Full-Time Salary range $46.70 to $50.25 per hour (depending on qualifications and experience) + generous salary packaging
• Enjoy a stable work environment that genuinely offers a supportive work-life balance, ongoing training and development opportunities, and a range of employee benefits designed to enhance your well-being.

About the Role

The High Risk Team (HRT) Integration Specialist supports the effective operation of the HRT for the Capricorn Region by coordinating referral documentation, facilitating case updates, and assisting in the administration of multi-agency processes responding to domestic and family violence (DFV) involving high or imminent risk.

Working under the guidance of the HRT Coordinator, this role contributes to timely triage, accurate case tracking, interagency communication and meeting preparation. The Integration Specialist promotes culturally safe, trauma-informed and victim-survivor-centred practice across all aspects of their work.

Core responsibility of the role include:

• Assist with triage and processing of DFV referrals, ensuring completeness of risk assessment information (e.g., CRASF);

• Support meeting preparation, including compiling agendas, preparing case summaries, and documenting minutes;

• Maintain accurate records and case updates within the Infoxchange system, including safety actions and closure notes;

• Liaise with HRT member agencies to clarify case information and confirm follow-up actions;

• Uphold principles of cultural safety and trauma-informed practice in all stakeholder interactions.

Core competencies:

·High level of interpersonal and communication skills, including the ability to liaise professionally with internal and external stakeholders;

·High level of attention to detail and proven ability to manage competing priorities within tight timeframes;

·Sound understanding of DFV risk factors and safety assessment frameworks;

·Demonstrated ability to work independently while contributing effectively to collaborative, multi-agency team environments;

·Demonstrated understanding of confidentiality, privacy obligations, and trauma informed practice; and

·Demonstrated proficiency in maintaining accurate records and ensuring data integrity using electronic systems (e.g. Infoxchange, Microsoft Office).

About You

You are detail-oriented, organised, and passionate about supporting people impacted by DFV. You thrive in collaborative environments and can manage competing priorities while maintaining high standards of accuracy and confidentiality.

Essential qualifications and experience:

• Diploma or Bachelor-level qualification in Social Work, Psychology, or Community Services (or working towards).
• Experience in DFV, child protection, or community services.
• Current C class Driver’s Licence (QLD).

Why Join CatholicCare?

At CatholicCare Central Queensland, we believe in supporting both clients and staff. You’ll join a values-led, compassionate organisation where your voice is heard and your work makes a real impact.

✨ What makes CatholicCare special:

• Values-based workplace committed to social impact
• Strong peer support and ongoing professional development
• Access to Employee Assistance Program and wellness initiatives
• Opportunities to grow your career in a supportive environment
• Be part of a growing organisation with over 430 staff across Central Queensland
• Create positive change and contribute meaningfully to DFV and community services

How to Apply

Submit your application today with:

📌 Your current resume

📌 A tailored cover letter addressing the key requirements of the role

Be part of a compassionate, forward-thinking team driving real change across Central Queensland.

👉 Apply now and start your journey with CatholicCare!

Early applications are encouraged as applications may be assessed as they are received, shortlisting and interviews may occur throughout the advertising period.

Please note that CatholicCare Central Queensland does not offer visa sponsorship. Applicants must have full and unrestricted working rights in Australia at the time of application.

All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, a NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.