Office Administrator

Burchgrove Home - Peppermint Grove and Moss St. Fragrances I Office Administrator

Peppermint Grove and Moss St. Fragrances are leading brands in the home fragrance space, featuring a range of products that focus on fragrance, bath & body and gifting. 

We require an organised and proactive Office Administrator to become an important part of our small but mighty team at our distribution warehouse in Braemar. This is a hands-on role that offers plenty of variety, where you'll help keep both our office and warehouse running smoothly while providing admin support across the business.

If you're someone who enjoys variety and is happy to roll up your sleeves and help wherever needed, we'd love to meet you.

 About the Role

As our Office Administrator, you'll work closely with the team across a range of administrative and operational tasks, including:

• Managing office and warehouse consumables ordering.

• Creating carton labels for wholesale customers, ensuring bespoke labelling requirements are accurately captured and applied.

• Operating our engraving machine to personalise customer orders (training provided).

• Assisting with preparing inventory reports for the sales team with attention to detail to cross check accuracy.

• Providing outstanding customer service via phone and email.

• Supporting the team with general administration for day-to-day business operations.

About You

• 2-3+ years administration or office support experience.

• Excellent written and verbal communication skills.

• Confidence speaking with customers over the phone.

• Good working knowledge of Microsoft Excel and Word.

• Experience across Shopify, Gorgias or Moneyworks advantageous.

• Strong organisational skills and attention to detail.

• The ability to multitask and work independently.

• A positive attitude and a willingness to help wherever needed.

• A team-first approach with a strong work ethic.

Why Join Us?

You’ll be joining a friendly, supportive team where your contribution matters and your ideas are valued. You’ll also enjoy generous staff discounts and working with beautifully scented products.

If you want to be part of a brand that people love and take pride in what you do, we’d love to hear from you!