Product Coordinator

Jason Windows is WA's premier manufacturer of aluminium window and doors. Jason Windows employs over 390 employees at office and factory in Welshpool, and our office in Bunbury. We are committed to setting ever increasing standards in product quality and innovation, meeting and exceeding our customers' expectations and delivering on time and in full. 

About the role
We're looking for a proactive and organised Product Coordinator to join our Collation team. This is a newly created position that plays a vital role in ensuring the smooth coordination between Scheduling, the Collation team, and our Glaziers/Subcontractors.
The role is suited to someone who enjoys solving problems, communicating with a wide range of people and who thrives in a fast-paced environment. As this is a new role, you'll have the chance to help shape the position and contribute to improving processes across the business as it evolves.

Key Responsibilities

• Act as the key point of contact between Scheduling, the Collation team, and Glaziers/Subcontractors regarding the status of daily jobs.
• Monitor daily job progress and take prompt action to resolve any issues that may impact completion.
• Understand the daily schedules for the Collation team and assist in ensuring all scheduled jobs are accounted for.
• Coordinate urgent jobs resulting from products being left behind or other unexpected issues.
• Verify that jobs have been completed on site and follow up on outstanding work where required.
• Assist with rescheduling glazing work when glaziers are unavailable or when runs require adjustment.
• Manage incoming phone calls and coordinate requests throughout the day.
• Support continuous improvement initiatives and assist in other areas of the Collation team as workflows become established.

Requirements

• High communication skills – verbal and written
• Basic computer skills, role requires to use email, Pronto and GoCanvas
• Comfortable to work in a role that is factory/yard based as well as admin based 
• Forklift license desirable but not essential.
• Knowledge of safe manual handling practices
• Learn, understand and maintain quality standards
• Able to communicate with people and work in a team
• Customer focused and committed
• Undergo Drug and Alcohol Screening and Fitness for Work assessment
• Alignment to our Jason Windows Core Values (the 4T's) – Teamwork, Taking Responsibility, Trust and Total Commitment 
• *Company phone will be provided.

Benefits

• Working environment that upholds our Core Values
• 5 day per week onsite canteen
• PPE and uniform provided, boots subsidised 
• Free onsite car parking
• Employee Assistance Program available

How to apply
Please submit your resume outlining by clicking the apply button now.