Junior Client Services Administration Assistant

Position Purpose:

We are seeking a motivated Junior Administration & Reception officer to join our team in Aitkenvale, Queensland. This entry-level in office position provides administration support to the Client Services and Accounting teams ensuring the smooth operation of our office. The role is ideal for someone who enjoys helping others, detail-oriented, and eager to learn and grow within a supportive team.

At Coutts Redington we are committed to creating a values-driven workplace where people feel supported, respected and empowered to succeed.

Key Responsibilities:

Administrative Support

• Assist with the preparation, scanning, filing and electronic storage of documents.
• Support the accounting team with administrative tasks.
• Update and maintain client records and databases.
• Prepare client correspondence and documentation.
• Assist with document collation and lodgement processes.
• Process incoming and outgoing mail and deliveries.

Reception & Client Service

• Greet clients and visitors in a professional and friendly manner.
• Answer and direct incoming telephone calls.
• Assist clients with general enquiries.
• Maintain a welcoming and professional reception area.
• Schedule appointments and meeting room bookings.

About you:

• Strong communication skills with a can-do attitude.
• Friendly and professional presentation.
• Eager to learn and want to work in a collaborative team.
• Excellent customer service skill.
• Confident working with a diverse range of clients.
• Good organisational and time management skills.
• Previous experience in an administrative role is advantageous but not essential.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Full working rights within Australia.

What We Offer:

At Coutts Redington we strongly believe in our culture to provide our team a positive, safe, friendly and flexible work environment. You will be working with an enthusiastic professional team in a collaborative and supportive work environment, dedicated to client service and career advancement.

• Genuine career progression in a growing business.
• Ongoing professional development and hands on technical training.
• Competitive salary packages on offer.
• Social club activities, charity events and vibrant culture
• Flexible/Alternate working arrangements, with 1:30pm finishes every Friday

If you would like to embark upon the next step of your career and share our values for excellence in both client & team relationships, please, we encourage you to submit your resume and cover letter.

Remuneration will be negotiated commensurate with experience and ability.

Contact Chris Redington for further information – chrisr@couttsredington.com.au