Australia Post Retail Customer Service officer

This is a great opportunity for applicants who have Australia Post, Banking or extensive Sales experience. We are a busy Post Office you must be able to work well under pressure during the busy periods.

Tasks and Responsibilities

• Performing customer sales and service transactions

• Maintaining a cash advance accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS

• Promoting and processing a broad range of financial agency transactions through Australia Post's technology systems.

• Accepting mail items for lodgement, and accurately assessing any applicable charges

• Building rewarding relationships with customers by understanding their needs

• Preparing outward mail for despatch through – including presentation and the cancelling of stamps

• Assisting with administrative duties .

• Manually sort the mail and parcels that arrive at workplace each day.

What are we looking for?   

Besides being a friendly, considerate person with a real passion for great customer service, you’ll need to be able to. 

• Able to lift heavy parcels .

• Stand up for most of your shift

• Able to work fast and efficiently in a busy environment.

• Work as part of a team to deliver the best possible service and solutions to our customers.

• A Friendly , reliable and Considerate personality. 

Qualifications & Experience

• Minimum One year of experience with Australia Post Retail outlet.

• Looking for a Long term position

• Police Clearance will be required to work in this role.