Assistant Venue & Events Manager - Blanco Horner Hospitality Management

Blanco Horner Hospitality Management is the leading catering, events, and hospitality management company in Adelaide, South Australia. As a multi-award-winning company Blanco Horner has been a South Australian hospitality leader for 45 years and is a byword for elite hospitality with their suite of catering divisions, restaurants, and venues.

We have opportunities for career minded hospitality professionals to work as an Assistant Venue and Events Manager - Catering and Events for one of our Blanco Horner Adelaide CBD Based Venues.

Reporting to the Venue and Events Manager, this role will be responsible for:

Delivering various style of events including weddings, sit down lunch/dinners, cocktail events, and conferencing.

Providing support to execute a high level of customer service.

Providing guidance and direction to the Supervisors and Wait Staff to perform any duties on a given day.

Monitor established service and operating procedures.

Monitor staff to minimise wage, food, beverage costs and general expenses

Monitor training procedures relating to level of standard of service, dress codes and appearance.
 

To be successful in this role you will need to have:

Experience in front of house operations associated with event, conference, and banquet catering.
Exceptional customer service across all channels – written, phone and face to face.  
Excellent attention to detail and written skills when communicating with others, both internally and externally.   
Sound administration understanding (use of booking systems, Microsoft programs, emails etc.)
Excellent communication, time management and problem-solving abilities
Immaculate presentation
Be a skilled team-player, who adapts easily to a professional, structured and positive team environment.
Pleasant and helpful in nature, with a strong customer service focus