Event Coordinator

We are committed to providing services for people with low vision or blindness by tailoring solutions to help overcome barriers and build independent and fulfilling lives.

We are united in our shared mission of creating opportunities, championing the rights of people with low vision or blindness, and building communities who share our mindset and ambition for accessibility and inclusivity.

With a strong culture of innovation, learning, flexibility and belonging, we live our values and allow our team members to be the best version of themselves inside and outside work. 

Role Purpose:

The Events Coordinator supports the planning and delivery of Guide Dogs NSW/ACT events, with a strong focus on our Gifts in Wills program.

Responsibilities include coordinating logistics with internal stakeholders and suppliers bringing our events to life whilst providing general administrative and operational support. This role plays an important part in building meaningful relationships with bequestors, prospects, supporters and their guests by delivering high-quality events that engage, inspire, and strengthen their connection to the organisation.

A full-time service-focused role centering on intimate but high-impact stewardship events and suited to someone who enjoys variety, likes being involved in all aspects of event delivery, and is comfortable working across both events and operations. Success will come to someone that can build trust and rapport, particularly with older supporters, and ensure every event feels warm, personal and valued.

Key Accountabilities:

• Support the planning, logistics, and delivery of events across Gifts in Wills (including Morning Teas, Graduations, Festive events and site visits, Philanthropy , Regular Giving and Marketing across Sydney metro and regional including the ACT.
• Coordinate event logistics including venue bookings, catering, guest lists, invitations, RSVP management, presenters and speakers and on the-day support.
• Liaise with suppliers, venues, and internal teams to ensure smooth delivery. Support post-event follow-up and reporting, including surveys, thank-you communications, and data entry.
• Ensure all events are delivered with sensitivity, warmth and attention to detail, creating memorable experiences that deepen supporter trust.
• Provide warm, professional, and personalised event-related communication with supporters.
• Represent the organisation at events across NSW/ACT, ensuring supporters feel valued and connected.
• Assist in preparing supporter collateral, invitations, and information packs.
• Act as a welcoming ambassador, particularly for older supporters, fostering long-term relationships through genuine personal connections.
• Comfortable speaking to large groups, with minimal emcee duties at some events may be required e.g. introductions.
• Maintain accurate event records, supporter data, and RSVP lists in the CRM.
• Assist with budget tracking, invoices, and expense reconciliation.
• Assist with inventory management.
• Support event evaluation, providing reports and insights to inform future planning.
• Work closely with the Gifts in Wills, Philanthropy, Marketing and Fundraising teams to ensure events support stewardship and cultivation objectives.
• Collaborate with Communications, Marketing, and other internal teams to deliver high-quality event materials and messaging.
• Provide general administrative support to the Gifts in Wills team as required.

Experience & Skills:

• Experience in event coordination (minimum 2 years)
• Experience in marketing, fundraising, or administration desirable but not essential
• Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills, with a warm and professional manner when engaging with supporters.
• Proven ability to build rapport with older supporters and deliver experiences that feel personal, respectful and memorable.
• Demonstrated understanding of and commitment to diversity, equity and inclusion.
• High attention to detail, accuracy, and commitment to delivering quality experiences.
• Willingness to learn and develop skills in fundraising, supporter engagement, and events.
• Proficiency in Microsoft Office Suite; experience with CRM systems and event platforms desirable but not essential.
• A team player with a positive attitude, flexibility, and enthusiasm for the charity’s mission.

Benefits that Guide Dogs offer: 

As a member of the Guide Dogs team, you will have access to a wide range of benefits tailored to your needs.

• A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging of up to $15,900. 
• EAP - Get support when you need it with Employee Assistance Program counselling sessions.
• Me Days – Receive two paid days per year to support your health and wellbeing.
• Paid Parental Leave – take time to bond with your new child with 15 weeks paid leave after qualification period
• The option to purchase up to 4 weeks additional leave each year.
• Employee benefits program and Reward and Recognition program.
• Annual flu vaccinations. 
• Support for your professional development including paid study leave and educational assistance.
• Join an organisation that makes a meaningful and positive impact on our society.

Guide Dogs Values: 

Our clients come first in everything we do 

• Walk the Talk - The buck stops with us. So we keep our word and keep going, no matter what.
• Lead with Head and Heart - Forever focused on our purpose and mission, we combine care and careful planning to deliver successes worth celebrating.
• Lift each other - From a guiding hand to a high five, we unleash and acknowledge everyone's potential.
• Never stop exploring - We're fearlessly creative. We've always asked and answered the tough questions and if there's a better way, we'll find it. 

Guide Dogs NSW/ACT are proud to be an inclusive workplace that reflects our clients and the broader community and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We offer equal employment opportunity regardless of your disability, gender or gender identity, race, religion, sexual orientation, age, marital or domestic status, carer status, or political opinion.

If you require an adjustment within the recruitment process, please contact ****@guidedogs.com.au to inform us of your preferred method of communication.