Sale, Hire and Logistics Coordinator

About us

Chaffey Power was established in 2003 and provides labour-hire, equipment hire, preventative maintenance and sales services to businesses and government instrumentalities.

Based in the Bowen Basin and Mackay area, we are North Queensland’s premier hire equipment and sales company, with an unparalleled reputation for our range of products and services, reliability and professional business practices.

The opportunity

A fantastic opportunity is currently available for a Sales, Hire & Logistics Coordinator to join our growing team.

This is a diverse and commercially focused role suited to someone who enjoys building relationships, identifying opportunities and making things happen.

The role is primarily town-based, however, regional travel will be required for client meetings, site visits, business development, customer interaction and industry events.

You will be responsible for developing and maintaining strong customer relationships, identifying new business opportunities, preparing quotes, coordinating equipment hire and sales enquiries, and ensuring our customers receive a high level of service from initial enquiry through to delivery and completion.

This role will suit a driven, commercially minded person who is confident speaking with customers, enjoys getting out and meeting clients, and is motivated by winning work and growing the business.

You will have the opportunity to make the role your own, develop strong relationships across the industry and play an important part in growing our hire and sales operations.

Why join us?

• Competitive remuneration – Salary package to be negotiated based on experience and performance.

• Opportunity to make an impact – Take ownership of the role and have a genuine influence on the growth of our hire and sales business.

• Ongoing development – We provide training and induction, along with opportunities to continue developing your industry, sales and commercial skills.

• Job security – This is a full-time, long-term opportunity with an immediate start available, offering stability and security.

• Varied role – No two days will be the same, with a combination of customer engagement, sales, hire coordination and logistics.

About you

We are looking for someone who is proactive, commercially driven and confident building relationships with customers.

You will ideally have:

• Proven experience in a customer-facing, sales, account management, hire or coordination role.

• A strong ability to develop and maintain customer relationships.

• A genuine interest in identifying new business opportunities and growing existing customer accounts.

• Confidence communicating with customers at all levels, both face-to-face and over the phone.

• Strong negotiation, quoting and problem-solving skills.

• Excellent organisational and time-management skills, with the ability to manage multiple priorities.

• The ability to work autonomously, take initiative and follow opportunities through from enquiry to completion.

• A strong understanding of transport and logistics, or the ability to quickly develop this knowledge.

• Strong computer skills and attention to detail.

• A professional presentation and phone manner.

• The ability to work effectively both independently and as part of a team.

• A Class C driver's licence (essential) and the ability to travel to customer and work sites as required.

• Experience in the equipment hire, mining, civil, construction or related industries will be highly regarded.

Most importantly, you will be someone who takes ownership, follows through and isn't afraid to pick up the phone and chase an opportunity.

Industry experience is an advantage, however, we are willing to provide training to the right person who demonstrates the right attitude, drive and commercial mindset.

Key responsibilities

Sales & Business Development

• Develop and maintain strong relationships with existing customers and key accounts.

• Identify and pursue new business opportunities across the region.

• Proactively contact customers and potential customers to understand upcoming requirements and identify opportunities.

• Promote Chaffey Power's equipment, hire and sales services.

• Prepare and follow up quotes, tenders and sales opportunities.

• Negotiate pricing and commercial arrangements within company guidelines.

• Monitor customer requirements and upcoming projects to identify opportunities for equipment hire and sales.

• Develop a strong understanding of our customers, their businesses and their equipment requirements.

• Maintain regular communication with customers throughout the sales and hire process.

• Work closely with management to identify opportunities for growth and improve customer retention.

Hire & Customer Coordination

• Manage hire enquiries from initial customer contact through to completion.

• Prepare and process hire quotes and contracts.

• Ensure equipment is available and suitable to meet customer requirements.

• Coordinate equipment dispatch, returns, transfers and availability.

• Ensure customer and site-specific paperwork requirements are completed.

• Assist with monitoring equipment utilisation and availability.

• Maintain accurate records and data entry relating to hire and sales activities.

• Provide exceptional customer service and promptly respond to customer requests.

Logistics

• Coordinate deliveries and collections of equipment to and from customer sites.

• Schedule transport and work closely with drivers, contractors and customers.

• Coordinate logistics requirements to ensure equipment arrives where and when it is required.

• Assist with yard checks and equipment availability.

• Identify and resolve logistical issues quickly and efficiently.

General

• Provide a professional and responsive point of contact for customers.

• Work collaboratively with the sales, hire, operations and management teams.

• Assist with improving systems, processes and customer service.

• Maintain a high level of communication and follow-through across all customer and internal requirements.

• Represent Chaffey Power professionally at customer sites, meetings and industry events.

What will make you successful?

This position is ideal for someone who doesn't want to simply wait for customers to call.

We are looking for someone who will actively build relationships, pick up the phone, get in front of customers, understand what they need and look for ways Chaffey Power can help.

If you're commercially minded, organised, personable and motivated by achieving results, this is an opportunity to build a long-term career with a growing North Queensland business.

How to apply

If you have the skills, experience and drive to be a successful addition to our team, we want to hear from you.

To register your interest in this exciting opportunity, please click the 'APPLY' button and attach your CV with a detailed cover letter outlining why you would be a great fit for the role.