Office Admininstrator

About the role

Statewide Sales and Service is seeking a dedicated and organised Office Administrator to join our team in Mackay, QLD. This is a full-time position that plays a crucial part in ensuring the smooth and efficient operation of our office. As Office Administrator, you will be the backbone of our administrative operations, providing essential support to management and staff whilst maintaining an organised, professional and welcoming workplace environment. This role is instrumental in facilitating effective communication, managing day-to-day operations and supporting the broader business objectives of Statewide Sales and Service.

Key responsibilities

• Managing reception duties, including greeting visitors, answering and directing telephone calls, and maintaining a professional front-of-office presence

• Providing comprehensive administrative support to management and team members, including scheduling meetings, organising events and coordinating office activities

• Maintaining accurate filing systems, both physical and digital, ensuring confidential information is properly stored and easily accessible

• Preparing and processing correspondence, reports and documentation with attention to detail and accuracy

• Managing office supplies and equipment, monitoring inventory levels and placing orders as needed

• Managing databases and records, ensuring information is current and relevant

• Supporting customer service enquiries and liaising between departments as required

• Contributing to the development and implementation of administrative processes and procedures

What we're looking for
Proven experience in an administrative or office support role, ideally within a sales or service-oriented environment

• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

• Excellent written and verbal communication skills with professional customer service ability

• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general computer literacy

• Experience with filing systems, database management and record keeping

• A high level of accuracy and attention to detail in all administrative tasks

• The ability to work independently whilst collaborating effectively with colleagues

• Professional discretion and the ability to handle confidential information with sensitivity

• A proactive approach to problem-solving and continuous improvement

• Flexibility and adaptability in a dynamic office environment

• Experience with reception duties or customer-facing administrative work is advantageous

What we offer

Statewide Sales and Service values our employees and is committed to providing a supportive and rewarding workplace. We offer competitive remuneration, ongoing opportunities for professional development and training to enhance your skills and career progression. Our workplace culture emphasises teamwork, respect and mutual support, creating a positive environment where your contributions are recognised and valued. We are committed to maintaining a healthy work-life balance and provide a safe, inclusive workplace where all employees are respected and supported.

About us

Statewide Sales and Service is a trusted organisation committed to delivering quality service and support to our customers across Queensland. With a strong reputation in the sales and service industry, we pride ourselves on our professional team, reliable operations and customer-focused approach. Our team works collaboratively to ensure that every customer receives exceptional service and support. We are dedicated to maintaining high standards of professionalism, integrity and efficiency in everything we do.

Apply now

If you are an experienced administrator with strong organisational skills and a commitment to supporting a dynamic team, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining Statewide Sales and Service. We look forward to meeting you.