Administration role

About the role

AAPL Air Conditioning is seeking a reliable and organised Administration Assistant to join our team in a casual capacity. Based in Rockingham, WA 6168, this role is fundamental to ensuring our office operations run smoothly and efficiently. You will provide essential administrative support that directly impacts the productivity of our business and the satisfaction of our clients. This position offers flexibility and the opportunity to work in a fast-paced, customer-focused environment within the air conditioning and HVAC industry.

What you'll be doing

• Managing general office administration tasks including filing, data entry, and record-keeping

• Answering phones and greeting clients in a professional and courteous manner

• Processing invoices, quotes and other administrative documentation

• Providing support with customer inquiries and correspondence

• Supporting the coordination of field operations and technician schedules

• Performing general office maintenance and ensuring a tidy, organised workspace

• Contributing to administrative projects as required by management

What we're looking for

• Demonstrated experience in an administrative or office support role, ideally within a service-based industry

• Proficiency in Microsoft Office applications including Word, Excel and Outlook

• Excellent organisational skills and attention to detail

• Strong verbal and written communication abilities

• Professional phone etiquette and customer service experience

• Ability to manage multiple tasks and prioritise workload effectively

• Reliability and punctuality, with the flexibility to accommodate casual shift requirements

• A positive attitude and willingness to support team members

• Preferred experience with MYOB accounting system

• Ideally to cover on Wednesday and Friday, holidays, sickness or as required, potential for more hours

About us

AAPL Air Conditioning is a well-established provider of air conditioning and climate control solutions across Western Australia. We specialise in designing, installing and maintaining HVAC systems for residential and commercial clients. Our team is dedicated to delivering exceptional service, technical expertise and customer satisfaction. We pride ourselves on our professional approach, reliability and commitment to supporting our clients with effective cooling and heating solutions. With a growing reputation in the industry, we continue to expand our operations and invest in our people.

What we offer

As a casual member of the AAPL Air Conditioning team. We offer a supportive work environment where your contributions are valued and recognised. You will gain exposure to the air conditioning and HVAC industry and the opportunity to develop your administrative skills working alongside an experienced team. We provide a casual employment arrangement that allows you to balance work with other commitments.

If you are an organised, professional individual with strong administrative capabilities, we would like to hear from you. Apply now to join AAPL Air Conditioning and become part of our growing team in Rockingham.