Venue Supervisor (Casual)

Employment Opportunity

Community Development / Arts, Culture & Community Connections

Venue Supervisor (Casual)

• Play an important role in creating a safe and welcoming experience for the community
• Join a supportive and collaborative team with excellent working conditions
• A culture of excellence, integrity and working together
• Above Award Wages + Statutory Superannuation

The City of Norwood Payneham & St Peters is an inner eastern metropolitan Council, nestled on the outskirts of the CBD. The area enjoys a reputation as one of Adelaide’s most desirable places to live, work, study and visit.

The Norwood Concert Hall is an important community asset that stimulates community pride and economic activity through a range of events, including international acts, concerts, product launches, school performances, cabaret acts etc

We are looking for someone who is enthusiastic and customer-focussed and is able to pull the team together to provide an out of this world experience to the patrons visiting the Concert Hall. As the Venue Supervisor, you will be joining our Community Development Department on a casual basis to assist with leading venue operations and supervising causal venue staff and contractors during events.

The Role
Reporting to the Norwood Concert Hall Coordinator, the Venue Supervisor is responsible for supervising Venue Attendants and Contractors with venue and front of house set-up, during and after event activities, as well as bar operations. You will ensure safe working for all staff through site inductions and pre-event briefings to ensure a safe and welcoming experience is provided for venue hirers, production staff, artists, and guests.

About You
To be successful in this position you will be an experienced Supervisor and pro-active team player who takes pride in directing staff to deliver exceptional customer service and possesses the following skills and experience:

• Previous experience in similar role or at least 2 years’ experience in a supervisory role
• A current Responsible Service of Alcohol certification (or willingness to obtain)
• First Aid training, including CPR (or willingness to obtain)
• Fire Warden (or willingness to obtain)
• Understand regulatory compliance across food, liquor and WH&S along with the ability to apply these principles in the workplace
• Problem-solving skills with creative and innovative approaches
• Ability to build positive relationships with hirers, patrons, and colleagues to foster a professional and harmonious environment
• Strong organisational and management skills, ensuring efficient front-of-house operations
• Excellent communication skills, both written and verbal, with diverse audiences and all levels of management.
• Commitment to high quality customer service, remaining professional and calm under pressure
• Collaborative team player who values input, contributes to team goals, and adapts to changing priorities.
• Ability to work under pressure
• Demonstrated ability to remain professional and patient while handling customer enquiries and concerns effectively
• Be physically fit and able to meet the demands of the role

Benefits

• Join a value-based organisation
• Confidential & free access to the Employee Assistance Program 24/7
• Healthy Lifestyles Program
• Income protection (illness, accident & injury)
• Work on cosmopolitan The Parade, Norwood

How to Apply
For more information, a copy of the job description and to apply online, please visit www.npsp.sa.gov.au

Specific enquiries may be directed to the Council’s Norwood Concert Hall Coordinator, Denis Ardalic on 83664557.

Applications close 9am on Friday, 11 September 2026.