Retail Team Leader - Moonee Ponds

About Luv Bridal

Luv Bridal isn’t just about dresses, it’s about moments. We’ve been part of thousands of love stories across the globe, bringing fresh energy, modern style, and real connection to the bridal world. With roots in Australia and brides all over the world, we’re known for modern designs, genuine service, and a team that’s truly passionate about what we do… creating unforgettable moments for every kind of love story.

About The Role

We’re now seeking a driven, people-focused and customer service driven Team Leader in our Moonee Ponds Showroom. Working alongside the Showroom Manager, you will play a key role in creating an exceptional experience for every bride who walks through our doors. Leading by example on the showroom floor, you’ll support and inspire the team to deliver warm, personalised and elevated service, while ensuring every bride feels confident, celebrated and cared for throughout her appointment. You’ll also help keep the showroom running smoothly by supporting appointment flow, team coordination, stock organisation and gown presentation, while maintaining a polished, welcoming environment and contributing to overall showroom performance.

Who We're Looking For

• Minimum 2 years’ experience in a retail supervisory or team leader role

• Highly organised with strong operational and administrative capability

• Confident and professional communicator with exceptional people skills

• Naturally supportive leadership style with the ability to motivate and guide a team

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

• Passionate about delivering elevated customer experiences and maintaining premium service standards

• Adaptable, reliable, and confident navigating systems and operational processes

• Must have availability to work Sunday-Thursday roster

What We Offer 

• Generous commission structure

• Full-time opportunity within our Moonee Ponds Showroom

• Ongoing bridal, leadership, and operational training

• Opportunity to grow within one of Australia’s leading bridal brands

• Work alongside a passionate, supportive, and high-performing team

• The opportunity to play a key role in creating unforgettable bridal moments

• Employee discounts & rewards program with savings across retail, travel, entertainment and more

This is your opportunity to be part of something special - join our team that’s head over heels for LUV and for creating magical bridal moments. 💍

At Luv Bridal, we’re committed to equal opportunities for everyone. We strive to ensure every applicant and employee feels supported and valued, and we’re happy to make any reasonable adjustments to assist you during the recruitment process.