Sales and Admin

About us

BRADNAMS WINDOWS & DOORS is a leading provider of high-quality windows and doors solutions. We are committed to delivering exceptional products and outstanding customer service to our clients across Victoria. Our team is dedicated to excellence, innovation, and building long-lasting relationships with our customers and partners.

About the role

We are seeking a talented and organised Sales and Admin professional to join our team at our Point Cook, VIC location on a full-time basis. This is a pivotal position that bridges our sales and administrative functions, playing a crucial role in ensuring smooth operations and delivering excellent customer experiences. You will be responsible for supporting both our sales team and office operations, managing enquiries, processing orders, and maintaining accurate records. This role is essential to our business success and offers the opportunity to work in a dynamic, fast-paced environment within the windows and doors industry.

Key responsibilities

• Processing and managing customer enquiries and sales orders from initial contact through to completion

• Providing administrative support to the sales team, including scheduling appointments, preparing quotations, and managing customer communications

• Maintaining accurate and up-to-date customer records and database information

• Coordinating with production, logistics, and delivery teams to ensure timely order fulfilment

• Preparing invoices, purchase orders, and other financial documentation

• Responding to customer enquiries via phone, email, and in person in a professional and courteous manner

• Managing office administration tasks, including filing, data entry, and general clerical duties

• Assisting with scheduling and coordination of site visits and product demonstrations

• Supporting the team with ad-hoc tasks and projects as required

What we're looking for

• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

• Excellent written and verbal communication skills with a professional approach to customer interactions

• Proficiency in Microsoft Office applications, particularly Excel and Word

• Experience in sales administration or a similar client-facing administrative role

• Attention to detail and accuracy in data entry and record-keeping

• Ability to work independently and as part of a collaborative team

• Customer service orientation with a commitment to providing exceptional support

• Familiarity with CRM systems or customer management software (preferred)

• Knowledge of the windows, doors, or building materials industry is an advantage but not essential

• Reliability and professionalism with a positive attitude towards work

What we offer

• Full-time, permanent employment with a stable and growing organisation

• Competitive salary and remuneration package

• Opportunity to work in a supportive team environment with friendly colleagues

• Professional development and training opportunities to enhance your skills

• Exposure to a dynamic industry with potential for career growth

• Flexible work arrangements to support work-life balance

• A respectful workplace culture that values contribution and teamwork

Apply now

If you believe you are the right candidate for this exciting opportunity, we encourage you to submit your CV and a covering letter detailing your relevant experience and why you would be an excellent fit for the Sales and Admin role at BRADNAMS WINDOWS & DOORS. We look forward to hearing from you.