Senior Social Support Worker

Great People. Great Careers. Excellent Healthcare

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne’s northern growth corridor. DPV Health has been awarded the Premier’s Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact.  Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

That’s the DPV Health Way. For a full list of our benefits and more on great careers at DPV Health, please see our website.

Greatness starts here!

We are looking for a Senior Social Support Worker to join our Social Support team and help shape high-quality, person-centred programs that make a real difference every day.  This is a dynamic blended role where you will combine hands-on client support with leadership, coordination and service oversight responsibilities across multiple sites.

Working closely with the Social Support Team Leader, you will play a key role in supporting client wellbeing, strengthening engagement, contributing to care planning and driving continuous improvement across programs.

Your week will include both direct client-facing work and dedicated time for program coordination, staff support and service quality activities, ensuring consistency and excellence across all Social Support services.

Key Responsibilities

• Deliver person-centred Social Support programs (centre-based and community)
• Contribute to intake, assessments and care planning
• Monitor client wellbeing and escalate concerns as required
• Support scheduling and continuity of services across sites
• Build relationships with clients, families and carers
• Provide guidance and support to Social Support Workers
• Support oversight of program delivery and service quality across sites
• Escalate risks, incidents and service issues to the Team Leader
• Contribute to documentation, care plan reviews and continuous improvement
• Providing on-call phone support fortnightly on a roster basis.

Bring your great, everyday!

To be considered for this rewarding role you will have:

• Relevant tertiary qualification relevant to Community Services/Aged Care or Disability
• Understanding of what is involved in working with aged care
• Strong communication and relationship-building skills
• Experience providing informal leadership or team support
• Strong organisation and time management skills
• Current driver’s licence and willingness to travel between sites

The fine print

• Successful candidates will be required to undergo a National Police Check, International Police Check (if applicable), hold a valid WWCC.
• Full driver license and travel between sites required.
• Experience and ability to drive DPV Health Buses (11-seater)
• Level 2 First Aid Certificate

Our Talent Experience

We kindly request you include a covering letter, addressed to Brooke Jones, detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.

For further information, please contact Brooke Jones - Team Leader Social Support on brooke.jones@dpvhealth.org.au. Interviews will be scheduled as they are received, so please don’t delay. 

To view the Position Description, please click here

Closing date for applications will be 23rd September 2026

Make your next move, a great one! Click Apply now below! 

While we're reviewing your application, get to know us by visiting our website and on social media to explore how you can #bringyourgreateveryday.

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background.  We encourage all individuals to apply.  

To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process please contact peopleandculture@dpvhealth.org.au

We will not be accepting applications from agencies for this position.