Customer Service & Dispatch Administrator

As a Customer Service & Dispatch Administrator at our South Dandenong facility, you will support the coordination of customer orders, dispatch activities, and inbound goods processing.

This role is ideal for someone with previous customer service, administration, or warehouse experience who enjoys working in a hands-on environment while supporting office-based tasks.

You will work closely with the warehouse team, couriers, and internal departments to ensure orders are processed accurately and efficiently while maintaining excellent service standards.

Key Responsibilities

Process customer orders and enter data accurately into internal systemsAssist with coordinating dispatch and booking freight with couriersSupport picking, packing, and preparing orders for shipment when requiredCheck and receipting inbound goods into the systemAllocate and update inventory recordsProvide phone and email support to customers and internal teamsAssist the sales team with general administrative tasksMaintain accurate documentation and recordsFollow all workplace health, safety, and environmental procedures

About You

Previous experience in customer service, administration, retail, or warehouse supportComfortable working in both an office and warehouse environmentStrong attention to detail and basic numerical skillsGood organisational skills and ability to prioritise tasksConfident communication skills (written and verbal)Basic to intermediate MS Office skillsExperience with ERP or inventory systems (desirable but not essential)Valid driver’s licence (preferred)Positive, reliable, and team-focused attitude

What We Offer

Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.Career Progression: Clear pathways to develop and advance within Motion network with access to free webinars, training events and courses.Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

About Motion

Motion Australia is a leader in the distribution of industrial products. We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

So, if you are interested in joining our group don’t wait, apply now and let us help you empower your career with us!

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.