Administration & Document Control Officer

About the Role

The Construction Adviser (TCA) is seeking a highly organised, friendly and computer-confident Document Control & Administration Officer to support our building consultancy practice.

The role combines document control, fee proposal preparation, client liaison, scheduling, administration and workflow management. Strong computer skills, a friendly and welcoming manner, and the ability to work confidently across different software platforms and systems are essential.

Key Responsibilities

·         Prepare and draft fee proposals, quotations and engagement documents.

·         Respond to and follow up client enquiries by telephone and email in a friendly, welcoming and professional manner.

·         Maintain and improve document control systems and templates.

·         Assist technical staff with document preparation and project administration.

·         Compile document schedules, inspection records and reports.

·         Manage and administer cloud platforms for inspections and bookings, including downloading and processing field data.

·         Coordinate project documentation and filing systems.

·         Assist with calendar management, meeting scheduling and booking inspections.

·         Support administrative functions including correspondence, formatting reports and document production.

Essential Requirements

·         Minimum 3 years Australian office administration experience.

·         Very strong computer skills and the ability to work confidently across multiple software platforms, cloud systems and digital workflows.

·         Advanced Microsoft Word, Excel and Outlook skills, including document formatting, file management, marcos, and professional email correspondence.

·         Excellent written and verbal communication skills, with accurate grammar and a friendly, welcoming and professional manner.

·         Strong attention to detail and document formatting ability.

·         Highly organised, dependable and able to manage multiple priorities and follow tasks through to completion.
·         Strong client liaison skills and confidence communicating with clients by telephone and email.

·         Demonstrated ability to learn, adopt and efficiently use new computer platforms and systems.

·         A friendly, mature, practical and team-focused approach.

·         Mature-aged applicants are welcome to apply.

·         A genuine interest in construction, buildings and the work undertaken by TCA.

Desirable Experience

·         Previous legal, construction or design experience.

·         Paralegal or legal administration experience.

·         Document management systems and workflow software.

·         CRM systems, automation platforms and AI tools.

·         Calendar and project coordination experience.