Business Development Representative

Job Title: Business Development Representative (New Castle, NSW)

Company: True Blue Accident Management Pty
Industry: Accident Management

Overview:
We are seeking a motivated and experienced Business Development Representative to join our team. This role is pivotal in driving new sales and managing client relationships within the automotive sector. The ideal candidate will possess a strong background in sales, particularly in the automotive or insurance industries.

Key Responsibilities:

• Sales Strategy Development: Develop and execute a comprehensive sales strategy to achieve and exceed individual and team sales targets.

• Business Development: Identify and pursue new business opportunities, build strategic partnerships, and implement initiatives to increase market share.

• Customer Relationship Management: Build and maintain strong relationships with existing and prospective clients through regular communication, site visits, and exceptional customer service.

• Client Engagement & Promotion: Represent the company professionally by meeting with business owners, repairers, and industry stakeholders to promote our services, strengthen brand presence, and generate referrals.

• Autonomous Field Work: Effectively manage your schedule while working independently in the field, prioritizing client visits, making informed decisions, and responding promptly to customer needs.

• Vehicle Delivery & Documentation: Deliver vehicles to clients and ensure all delivery documentation, agreements, and paperwork are completed accurately and in accordance with company procedures.

• Client Onboarding: Explain our terms and conditions, guide clients through the hire process, and ensure all required documentation is collected and verified.

• Vehicle Presentation: Assist in maintaining high vehicle presentation standards, including arranging or undertaking basic vehicle cleaning before client handover.

• Stakeholder Relationship Management: Develop and maintain strong working relationships with clients, repairers, insurers, and other key stakeholders to encourage repeat business and support long-term growth.

• Pipeline & Activity Management: Maintain accurate client records, update CRM systems, and provide regular reports on sales activities, opportunities, and outcomes.

• Market Intelligence: Monitor competitor activity, market trends, and customer feedback to identify opportunities for continuous improvement and business growth.

• Collaboration: Work closely with the Operations, Claims, and Customer Service teams to ensure a seamless client experience from initial contact through to vehicle collection and return.

Candidate Requirements:

• Experience: Proven experience in sales or business development, ideally in the automotive or insurance sectors.
• Communication Skills: Exceptional verbal and written English skills; confident communicator capable of building rapport with diverse stakeholders.
• Driving License: A valid driving license is mandatory.
• Personality Traits: Persistent, resilient, and confident; able to handle objections and maintain a positive attitude.
• Technical Proficiency: Comfortable using company software and iPads; tech-savvy.

Qualifications:

• Experience in the automotive repair or insurance industry is highly regarded.
• Strong interpersonal skills with a focus on customer service excellence.
• Ability to multitask and work independently in a fast-paced environment.
• Demonstrated track record of achieving sales targets.

Your Schedule:

• Dynamic Hours: Role involves starting work at 9am by meeting a client and ending the job by meeting a client depending in the area you are working on that particular day.

• On the Move: Experience a change of scenery as you work from different client locations, keeping things fresh and exciting!

Your Rewards:

• Competitive Edge: Earn a competitive base salary with the potential to boost your income through performance-based bonuses!

• Drive in Style: Get behind the wheel with a company vehicle, complete with an e-tag and fuel card, all set for your business development journeys.

This is an exciting opportunity for a driven individual looking to advance their career in a dynamic environment. If you meet the qualifications and are ready to contribute to our growth, please submit your application and resume to ••••@mytbam.com.au.