Area Manager | COACH | QLD & NZ

At Tapestry, we empower our people to bring their best ideas to life across Coach and Kate Spade New York. We're seeking an experienced Area Manager to lead a portfolio of Coach stores across Queensland and New Zealand, driving commercial success, exceptional customer experiences, operational excellence, and people development across Outlet, Retail and Concession channels.

Key Responsibilities

• Lead, coach and develop Store Managers across multiple locations to deliver sales, profitability and operational outcomes.
• Drive regional sales performance through data-led decision making and execution of business strategies.
• Partner with Store Managers to create and implement store-specific business plans aligned to brand and regional priorities.
• Ensure consistent delivery of customer experience, visual merchandising and brand standards across all store formats.
• Monitor KPIs including sales, productivity, labour, customer service, inventory and profitability.
• Lead recruitment, talent development, succession planning and performance management across the region.
• Maintain compliance with company policies, health and safety, stock management and loss prevention standards.
• Collaborate with Retail Leadership and Support Office teams to identify opportunities, mitigate risks and deliver sustainable growth.

About You

• Proven experience leading multiple retail locations across diverse store formats.
• Strong track record of driving sales growth, profitability and operational excellence.
• Passion for delivering exceptional customer experiences and developing high-performing teams.
• Strong commercial acumen with the ability to analyse data and translate insights into action.
• Excellent communication, coaching and stakeholder management skills.
• Flexible and adaptable, with the ability to manage competing priorities in a fast-paced environment.

Why join us?

• Work for a globally recognised luxury lifestyle brand within the Tapestry portfolio.
• Lead a high-profile portfolio spanning Queensland and New Zealand.
• Generous employee discounts across Coach and Kate Spade products
• Ongoing learning, leadership development and career progression opportunities.
• Be part of an inclusive, people-first culture that celebrates individuality and authenticity.
• Competitive salary package, performance incentives and travel opportunities.

Join a brand where innovation, craftsmanship, individuality and growth are at the heart of everything we do. If you're a commercially minded retail leader ready to make your mark across a dynamic ANZ network, we'd love to hear from you.