National Key Account Manager - HO

WHY join Schindler?

At Schindler, we are all about our culture! We focus on supporting our employees to meet their full potential through careful selection and constant development to make them a leader in their area. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years.

About the role:

As our National Key Accounts Manager for Modernisation, you will be expected to build and develop strong customer relationships and proactively communicate with internal and external customers. 

Reporting to the Head of Key Accounts, your role will be to identify modernisation opportunities with Schindler Key Accounts and to monitor and support complex projects within the regions. This role coordinates and progresses these projects from an early stage through to profitable order intake, in cooperation with the Regions, by maintaining and expanding relationships with strategically important building owners, property managers, consultants, builders and contractors. The role will see you partnering closely with Functional and Regional heads in planning, coordinating, and implementing business strategies.

What’s in it for you:

• Highly competitive base (Depending on qualification and Vertical Transport experience)
• 12% Super
• 10% Annual Bonus
• $20,000 Car Allowance
• Excellent opportunity for you to expand your experience at a world-leading Lift company
• Permanent full-time role
• A work/life balance organisation - culture-first approach
• A great learning environment with a local and global team
• Access to the Employee benefits discount scheme
• A wide variety of social activities – even a day off for your birthday!
• Brand new purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station.

Key Accountabilities:

• Develop and maintain relationships with key personnel from specific client organisations
• Management of existing customer relationships and maximising customer experience
• Act as the interface between our customers and internal stakeholders to ensure resolution of any customer issues
• Coach and mentor teams nationally to deliver a tailored customer experience to key clients
• Develop and implement target project plans with the aim of increasing market share
• Coordinate activity with Schindler Branches to deliver advice, guidance and Modernisation proposals to asset owners.
• Respond to Modernisation pricing requests directly on time and relationship-critical projects.

What we are looking for:

• Strong Experience in sales, marketing and operational management, ideally in the vertical transportation (VT) or similar industry serving the construction industry.
• A degree or diploma in any marketing, building, engineering, construction or business-related discipline will be highly regarded.
• The successful candidate will be solution-focused with strong communication and influencing skills.
• Previous operational, business development / key accounts sales and contract management experience, preferably in a Construction related industry 
• Demonstrated experience facilitating operational and sales requirements for internal and external stakeholders.

About Schindler:

Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

HOW to apply:

We are constantly looking for passionate and enthusiastic people with the energy and drive to build relationships and networks. At Schindler you will find a highly motivated and engaged working environment that lets you grow as an individual and allows you to plan your career.

If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, click on the "" button

If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.