Sales & Admin

·About Brisbane Pot Company:

Brisbane Pot Company is a direct importer and wholesaler offering an extensive range of garden pots based in Brisbane, Australia. Established in 2021, our goal has been to offer a curated selection of garden pots with a strong focus on quality, design, and value.

About this Role:

The Sales Administrator supports the commercial sales function by coordinating sales processes, maintaining accurate records, and ensuring seamless communication between internal teams, suppliers, and customers. This role is critical to managing sales data, preparing reports, supporting forecasting, and ensuring the sales team is equipped with timely, accurate information. The position also involves liaising with commercial interior designers, landscape architects, and retail nurseries, requiring strong relationship‑building skills and the ability to communicate effectively with diverse stakeholders.

The Sales Administrator will work closely with the Sales Manager and broader commercial team to maintain CRM accuracy, manage product and pricing information, prepare proposals, and support operational tasks that contribute to revenue growth. The role requires strong attention to detail, excellent organisational capability, and the ability to manage multiple priorities in a fast‑paced environment.

The position involves travel throughout the Greater Brisbane area and includes a company car and full travel reimbursement.

Role Responsibilities:

· Ensure end‑to‑end sales administration including quotes, purchase orders, invoicing, and customer documentation are accurately managed on a timely basis.

· Maintain accurate customer records, update sales pipelines, and ensure data integrity across Xero, Unleashed, and other systems is completed thoroughly and correctly within agreed timeframes.

· Prepare regular sales reports, including forecasting, trend analysis, and performance dashboards as required.

· Liaise with commercial interior designers, landscape architects, retail nurseries, suppliers, and internal teams to support sales activity as required.

· Complete order processing, stock checks, and product availability updates in collaboration with operations within agreed timeframes.

· Draft sales proposals, capability statements, presentations, and customer documentation using tools such as Canva and Excel on a timely basis.

· Respond to customer enquiries, provide product information, and ensure follow‑up in a timely manner.

· Maintain accurate records, ensure documentation meets internal standards, and support audit requirements within agreed timeframes.

· Assist with scheduling site visits, customer meetings, and travel logistics as required.

Skills & Qualifications

Essential

· Minimum 5 years' experience in a sales support or sales administration role.

· Minimum 3 years' experience using Xero.

· Exposure to commercial interior design, landscape architecture or retail nursery environments.

· Proficiency in: Xero, Unleashed, Microsoft Excel, Customer Relationship Management (CRM) systems and Canva.

· Demonstrated ability to prepare sales reports, analyze trends and conduct forecasting activities.

· Excellent written and verbal communication skills with the ability to influence and partner with stakeholders.

· Excellent attention to detail with demonstrated accuracy in data entry, documentation and record management.

· Strong organisational and time management skills with the ability to manage multiple priorities.

· Ability to work autonomously and exercise sound judgment.

· Current unrestricted Drivers Licence and a willingness to travel within the Greater Brisbane area.

Desirable

· Live on the north side of Brisbane.

Pay: $69,000.00 – $85,000.00 per year

Benefits:

• Company car
• Profit sharing
• Travel reimbursement
• Work from home

Application Question(s):

• Must have experience with Xero for 3 years
• Live on the north side of Brisbane

Experience:

• sales : 2 years (Required)

Licence/Certification:

• Full Driver Licence (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person