Business Support Administrator

Are you highly organised, great with people and always looking for a smarter way to get things done?

TWS Service & Solutions is looking for an energetic and systems-minded Business Support Administrator to join our growing team in Picton. This is more than a traditional administration role—we’re looking for someone who can keep the day-to-day details under control while helping us strengthen and continue building the systems that support our growing business.

You’ll be involved in a varied mix of business administration, including speaking with customers, answering incoming calls, maintaining work orders and client portals, processing accounts payable, coordinating compliance records, supporting subcontractor onboarding and keeping important documents and actions moving.

You’ll work closely with management and the wider team to improve processes, develop practical procedures and help create smarter, more efficient ways of working. We’re also looking for someone who is comfortable using modern technology, including AI tools, and is interested in exploring practical ways they can improve everyday administration and business processes.

You don’t need to be an AI expert, but some familiarity with AI tools—or a genuine willingness to learn and confidently work with them—would be highly valued.

If you enjoy bringing order to a busy environment, closing the loop and seeing your ideas make a genuine difference, this could be the role for you.

This is a permanent, full-time, office-based position offering a competitive salary, a 38-hour four-day working week and the opportunity to grow alongside an established and expanding business.