Senior Regional Facilities Manager & Vendor Contract Management

Position Purpose

Implements the global IFM strategy across all sites (hard and soft services) via structured and best industry standards.Leads external service provider ecosystem and governance .Defines and ensures delivery against SLAs, KPIs, and compliance standards .Drives cost, service quality, and operational performance .Acts as escalation point for critical operational and supplier issues.

Responsibilities

Supplier relationship management with the chosen Global IFM Partners and ensure the service that our partners deliver meets expectations; maintain strong positive relationships with them to achieve integrated seamless facilities-related projects and service delivery.Seek continuous improvement and outstanding services for both Hard and Soft Services including application of digitalization innovations.Ensure that our Global IFM Partners follow contractual obligations, scope of work and key performance indicators. Accountable for service delivery and escalations.Ensure wherever possible, global standardization across services in the IFM scope.Collaborate closely with colleagues Facility Heads of different CSL Locations (Hubs and Production Sites) and maintain strong relationships with respective senior stakeholders.Foster a culture of continuous improvement by focusing on operational efficiency and the elimination of “non-value added” activities.Provide a positive and equitable working environment emphasizing the CSL Values: Customer Focus, Innovation, Integrity, Collaboration, and Superior Performance.Complies with requirements from CSL Behring’s Safety Program, including Health and Safety mandates and OSHA requirements.Completes any other duties/responsibilities assigned by senior management.

Qualifications And Experience

Education

BA/BS degree.Master’s degree in business administration, Tech or relevant field (preferred).

Experience

Demonstrated strong experience negotiating, implementing, transitioning, stabilizing and then transforming Global IFM Services.Previous experience with implementing digitalization and sustainability initiatives in FM operations and SAP tools is very encouraged.

Competencies

Strategic approach and ability to make tough decisions under pressure.Negotiation and commercial skills.Can prioritize, lead and empower local teams and interface regularly and easily with senior management and partners.Budget and cost management skills.Willingness to travel across the globe might be up to 50days/year.Proficient English