Delivery & CX Associate – Cars24 (Yeerongpilly, QLD)

Strong OTE (High Base, Super and Monthly Bonuses) | State-of-the-art dealership & workshop | Full-time | Growth & career path

🚙 About the Role Are you someone who brings energy into every room you walk into? Do you love getting things done and making people smile? We’re looking for a Delivery Superstar to join our fast-moving team and be the final touchpoint in a customer’s journey to owning their dream car.

This isn’t just a handover gig. It’s about creating joyful, memorable delivery experiences. You’ll prep, check, and present cars like they’re gifts. You’ll solve problems before they arise. You’ll make the handover process smooth, exciting, and effortless — with your signature smile and can-do attitude leading the way.

Cars24 is Australia’s largest online used car dealership and part of a $3.3B global unicorn. We’re reinventing the way Australians buy cars — making the process simple, digital, and customer-first.

With explosive growth across Australia, we’re expanding our online/digital sales team. This is your chance to be part of a fast-paced, high-growth environment where every call, chat, or lead you handle could close into a deal.

 🎯 What You’ll Be Doing

• Timely Delivery Coordination: Work with respective teams to ensure every car is ready on time for delivery
• Customer Handovers: Welcome customers with warmth, walk them through their new ride, and make the experience unforgettable
• Problem Solver Extraordinaire: Tackle last-minute hiccups with calm, confidence, and creativity
• Quality Checks: Do final inspections and documentation to make sure every vehicle meets our high standards
• Liaise & Coordinate: Work closely with logistics, sales, and customer service teams to keep things running like clockwork
• Be the Energy: Bring joy, excitement, and bubbly energy to every customer interaction — you’re the face of the final experience!

✅ You’re Perfect for This Role If You Are:

• Bubbly, friendly, and full of positive energy
• A natural problem-solver who can think on your feet
• Proactive and independent — you own your tasks and follow through
• Detail-obsessed — nothing gets past you, especially when it comes to presentation and quality
• Punctual and process-driven, especially in fast-paced environments
• Comfortable talking to customers and making them feel special
• Organized and efficient, able to juggle multiple deliveries with ease
• Bonus points if you have experience in car handover, delivery, dealership roles, CX, or logistics
• Available for Rotating Roster: Be open to working on a rotating shift schedule as part of a dynamic delivery operations

🫂 What You’ll Get

• 👕 Branded gear (because you’re going to look awesome doing this)
• 🧠 Training provided — we’ll teach you the process, you bring the personality
• 🎉 Work with a vibrant team that celebrates milestones and wins together
• 🛞 Be part of an exciting business reshaping the way Aussies buy cars
• 💼 Career growth opportunities in a high-energy, high-ownership culture
• 🍼 6 Month’s Paid Parental Leave @ 80% Salary
• 🌸 Access to a $500/year wellness allowance
• 📲 $60/month phone allowance

📬 Ready to Join the Ride? If you’re all about people, take pride in doing things right, and love cars as much as you love putting smiles on faces — we want you on our team!