HR Services Team Leader (Parental Leave Contract)

Ebos Group Limited

The Opportunity

We have an excellent opportunity for an experienced HR Services Team Lead to join EBOS Group on a 12-month parental leave contract, leading our HR Services function across operational service delivery, provision of data and analytics and driving process improvement.

Reporting to the General Manager of HR Support Services, you will lead a team of 5 and help ensure HR Services activity is delivered accurately, consistently and with a strong customer-service mindset.

This is a broad operational leadership role suited to someone who enjoys leading people, solving problems, improving processes and working with HR systems (SuccessFactors), data and stakeholders across a complex AU/NZ environment.

You will also support change activity, system improvements and new ways of working across a complex AU/NZ environment.

What You Will Do:

• Lead HR Services delivery: Lead a team of 5 overseeing HR service requests, escalations and day-to-day service delivery as per SLAs.
• Lead and develop the team: Set priorities, support performance and build team capability.
• Own reporting and people data: Manage employee data integrity and deliver accurate reporting on operational and strategic metrics, analytics and audit requirements.
• Drive process improvement and change: Lead process improvements, system enhancements and change activities from M&A related business integrations, restructures and other business changes.
• Partner across the business: Work closely with HR, Payroll, HRIS and business stakeholders to improve service outcomes.

What We Are Looking For:

• Broad HR operations leadership experience: Demonstrated experience leading an HR Operations, HR Services or shared services team within a large, complex environment.
• HR systems and process experience: Experience working with complex HR systems and employee lifecycle processes. SuccessFactors experience would be highly regarded.
• Advanced Excel, reporting and data skills: Strong competency in Excel, reporting and analytics, including working with large datasets, manual analysis and spreadsheet-based reporting.
• Service delivery and compliance mindset: Strong focus on customer service, data integrity, governance, policy compliance and consistent service delivery.
• Change and continuous improvement capability: Experience supporting system, process or organisational change and identifying practical improvements that enhance service delivery.
• Stakeholder engagement and influence: Confident engaging with stakeholders at all levels and balancing a strong service mindset with the confidence to challenge and influence where required.
• Work pattern and flexibility: This role supports an AU/NZ operation and participates in a rostered coverage model between 7:00am and 5:30pm. Flexibility to work across these hours when required is essential.
• Relevant tertiary qualification: A tertiary qualification in Human Resources or a related discipline.

Benefits

This is a unique opportunity to work in a company where the HR function is valued and growing, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Novated Leasing & Corporate Rewards - Access tax-effective vehicle leasing and a comprehensive cashback program across hundreds of retail, travel, and entertainment brands.
• Employee Share Plan - Build long-term wealth with our ASX/NZX shared equity program.
• Company Paid Parental Leave - Supporting your family with fully paid leave options.
• Health Insurance Discounts - Enjoy reduced corporate rates on private health cover.
• Mental Health Wellbeing - Free, confidential support via our Employee Assistance Program (EAP).
• Staff Awards & Referrals - Be recognised via our peer rewards and cash referral bonuses.
• And More!

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations, please inform us by reaching out to HR@ebosgroup.com. We believe that a diverse and inclusive workforce enriches our organization and contributes to our success.

About Us:

With almost 5,700 employees in 133 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

How to Apply

If you are ready to build a rewarding career with a market leader, click 'Apply' to submit your resume. We look forward to hearing from you!

Important Application Information:

• Right to Work: Candidates must possess full, unrestricted working rights in [Australia / New Zealand] to be considered for this position.
• Background Screening: The preferred candidate will be required to undergo standard pre-employment screening prior to an offer of employment.
• Recruitment Agencies: No agency assistance is required for this vacancy.