Medical Receptionist

Medical Receptionist — Specialist Practice, St. George Private Hospital, Kogarah
Part-time | Long-term opportunity

We're a small, close-knit specialist medical practice at St. George Private Hospital looking for an experienced Medical Receptionist to become a permanent trusted part of our front-desk team.

We're specifically looking for someone who:

• Has solid, hands-on experience as a Medical Receptionist in a healthcare setting — you know how a medical practice runs and can hit the ground running

• Is exceptionally reliable — someone we can count on to show up, follow through, and be a steady presence for our patients and our team

• Communicates brilliantly — warm and reassuring with patients, clear and professional with doctors and colleagues, confident handling sensitive conversations (including financial consent)

• Is looking for long-term stability, not a short-term role.

What you'll be doing

• Welcoming patients and creating a calm, professional first impression

• Managing our appointment schedule, including rescheduling and cancellations

• Handling patient enquiries and explaining financial consent for consultations and procedures clearly and sensitively

• Maintaining accurate, up-to-date patient records and files

• Processing referrals and results, and ensuring correspondence reaches referring doctors promptly

• General office support — scanning, supplies, and assisting the medical team as needed

• Upholding strict confidentiality of patient medical and financial information at all times

What you'll bring

• Proven experience as a Medical Receptionist or in healthcare customer service

• Excellent interpersonal and communication skills

• Strong organisational skills and the ability to juggle multiple tasks calmly

• Proficiency with medical practice management software (Gentu) and Microsoft Office

• Flexibility to help cover staff absences when needed

• A genuine commitment to patient care

What we offer

• A competitive salary

• A supportive, team-oriented culture where your contribution is genuinely valued

• Real job security and the opportunity to grow with a practice that invests in its people

If you're an experienced, dependable receptionist looking for a role you can truly settle into, we'd love to hear from you.