Sales Administrator

Are you an organised, customer-focused administrative star with exceptional communication skills, polished presentation, and an unwavering eye for detail?

G.J. Gardner Homes Springfield & Ripley is seeking a proactive, highly detailed Sales Administrator to join our team. Backed by the reputation, systems, and market strength of Australia’s most trusted national home builder, our local franchise prides itself on delivering quality custom homes and an exceptional client experience across one of SEQ's fastest-growing corridors.

Above all else, we are looking for a positive personality, a strong service mindset, and an incredible level of accuracy - the construction-specific processes can be taught! This is an essential administrative engine room role, providing vital end-to-end operational support across client reception, sales documentation, contract preparation, and database management. If you take genuine pride in precision, organisation, and supporting a busy office, we’d love to hear from you.

• Work-Life Balance: Enjoy a structured 38-hour work week on a Monday to Friday schedule with zero weekend work.

• Attitude-First Culture: If you bring a positive attitude, an eagle eye for detail, and a passion for customer service, we will provide full training on our software and workflows.

• National Brand Power, Local Support: Benefit from G.J. Gardner’s industry-leading software systems and digital platforms while working within a tight-knit, supportive local team.

• Varied Administrative Role: Keep every day engaging by combining client reception, pre-construction sales admin, listing management, and display coordination.

• Customer Reception & Lead Management: Host visitors, respond promptly to incoming administrative enquiries, and maintain proactive contact records for potential clients.

• Consultant Support & Scheduling: Coordinate diaries, schedule client appointments, and deliver complete administrative support to our New Homes Consultants.

• Plan & Variation Management: Accurately document variations, specifications, and colour schedules while coordinating with drafting teams to manage plan modifications and working drawings.

• Sales & Contract Preparation: Collate, organise, and rigorously verify all paperwork required by Contract Administrators to ensure flawless build contracts.

• Listings & Marketing Support: Create and publish House & Land packages on REA and Domain, maintain the land registry, and assist with local social media and community updates.

• CRM & Reporting Maintenance: Maintain precise client records in G.J. Software, track pipeline data, and generate weekly progress reports for deposited clients.

• Display Centre & Operations: Keep the display centre impeccably presented, support general office operations, and assist with meeting preparation and training sessions.

• Meticulous Attention to Detail: A precision mindset when managing schedules, variations, paperwork, and database entries.

• Positive Personality & Service Heart: A warm, approachable attitude with a passion for taking care of clients and supporting your team.

• Strong Administrative Foundation: Solid background in administration, reception, or office support (residential construction or real estate knowledge is desirable, but not essential).

• Clear Communication & Presentation: Articulate verbal and written communication skills paired with a polished, professional presentation for hosting clients.

• Tech Savvy: Comfortable learning CRM platforms, real estate listing portals (REA/Domain), and general office software suites.

We offer a stable, supportive environment where your talent is celebrated and your attention to detail keeps our operations running smoothly.

Submit your resume and a cover letter outlining why you are the ideal fit for our Springfield & Ripley team!