Systems Manager - POS

Federal Hospitality encompasses a wide group of impressive and nationally acclaimed brands including MACq 01, The Henry Jones Art Hotel, Saffire, Wrest Point Casino, Country Club Tasmania and 12 community hotels under the Vantage Group.

Reporting to the Head of Finance and Commercial – Federal Hospitality, the Systems Manager - POS is responsible for the strategic ownership, optimisation, governance and continuous improvement of the SwiftPOS environment across the business.

This role partners closely with Operations and Finance to ensure the POS system enables efficient trading, accurate reporting, robust controls and scalable growth. The position leads a team of System Administrators and a System Project Coordinator, ensuring day to day system stability while driving system enhancements, upgrades and projects.

You’ll be an experienced Systems Manager focused on POS systems, who is excited to work with Tasmania’s largest private employer. You’ll bring experience and expertise in the following areas:

• System Ownership and Optimisation, acting as the system owner for SwiftPOS, ensuring it meets current and future business requirements
• Stakeholder Partnership, work closely with Operations to support venue needs, trading requirements and operational initiatives
• Team Leadership and Management; leading, coaching and developing a team of System Administrators and a System Project Coordinator
• Project and Change Management, oversee POS related projects including system enhancements, integrations, rollouts, upgrades and new venue openings. Manage system change requests, testing, deployment and post implementation review. Ensure changes are well governed, documented and communicated to stakeholders.
• System Administration and Governance, ensuring high levels of system availability, data integrity and security.

You’ll also bring tertiary qualifications in IT, Business Systems or related disciplines and strong Systems Management experience.

This is an excellent opportunity to join Tasmania’s largest private employer, based at Wrest Point in Hobart. This is a chance for you to continue to advance your career, work with award-winning brands, join an excellent team and lead excellence in a large team. Along with this fantastic role, you will also receive:

• Delicious FREE staff meal available per shift and FREE secure onsite parking at Wrest Point
• FREE monthly dry cleaning.
• Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment.
• Supportive work environment with learning and development opportunities.