Community & Content Manager

Position: Community & Content ManagerLocation: Carlton, MelbourneHours: Approximately 20 hours per week initiallyEmployment Type: Permanent Part-Time, with potential transition to Full-Time within monthsSalary: $80,000 FTE + superannuation, pro-rata while part-timeGrowth Opportunity: Opportunity to transition into a full-time position within a few months based on performance, fit and business growth.Start Date: Immediate
Join the world’s largest literary travel community.
Do you love books, bookstores, libraries, travel and storytelling?
1000 Libraries is looking for a proactive, highly organised and social media-savvy Community & Content Manager to join our growing team in Melbourne.
This is not a traditional community management or customer service role.
We’re looking for an admin superstar and natural all-rounder who has experience supporting startup founders, can spot opportunities, execute quickly and comfortably jump between content, community, partnerships, ecommerce and projects.
You might spend one morning coordinating a campaign with creators around the world, then help manage a brand/tourism partner, organise a giveaway, spot a great Reel idea, solve an ecommerce issue and make sure five different projects actually get delivered.
You need to be someone who gets things done.
You must have worked in a startup or similarly fast-moving environment before and understand what it means to wear multiple hats, take ownership and get your hands dirty, and execute efficiently.
A willingness to create content yourself is a big plus.
1000 Libraries is followed by more than 1.8 million book lovers worldwide and reaches over 30 million people every month through stories about books, libraries, bookstores, culture and literary travel.
You’ll become one of the key people behind that community, helping us build relationships with readers, bookstores, libraries, creators, tourism organisations and brand partners around the world.
If your dream career sits somewhere between books, media, travel, social media and startups, this might be for you.
The position will begin part-time at approximately 20 hours per week, with the opportunity to transition into a full-time $80,000 + super role within the next few months for the right person.
What You’ll Do
📱 Content & Social Media
You’ll work closely with our Founder/Editor-in-Chief to turn editorial strategy into execution, taking ownership of the day-to-day content calendar and making sure great ideas actually get published.This is a hands-on role for someone who can coordinate people, spot opportunities and keep multiple pieces of content moving at once.
Own and execute the social media content calendarTurn the Editorial Director’s strategy and priorities into actionable content plansManage content deadlines, workflows and publishing schedulesCoordinate editors, writers, designers, creators and other contributors to ensure content is delivered on timeBrief team members and follow up on deliverablesReview the content pipeline and proactively identify gaps and opportunitiesSpot timely, trending or highly shareable stories relevant to books, bookstores, libraries and literary travelTurn content opportunities into action quickly, from idea through briefing, production and publishingRepurpose strong editorial stories into social-first contentCoordinate Reels, TikToks, carousels and other short-form contentManage community engagement across comments and DMsTrack what is working and use those insights to inform future contentKeep the content operation organised, consistent and moving forward without needing constant direction
You won’t be expected to personally create every piece of content. Your job is to take ownership of execution, coordinate the team involved and make sure the right content gets produced and published on time.
Being comfortable occasionally creating simple, spontaneous or behind-the-scenes content yourself is a strong plus.
🤝 Partnerships & Account Management
Work directly with the Founder and team on our growing B2B media and partnership business.
Support relationships with tourism boards, publishers, bookstores, cultural organisations and brand partnersCoordinate meetings, briefs and partner communicationsManage campaign timelines and deliverablesKeep projects moving and stakeholders updatedManage our CRM and partnership pipelineCoordinate follow-ups and next stepsSupport proposals, presentations and campaign reportingMake sure we deliver an exceptional experience for our partners
You’ll often be the person making sure that an idea discussed in a meeting actually gets executed.
🌟 Creator & Influencer Campaigns
Help us build relationships with book creators around the world.
Discover and source relevant creators and influencersCoordinate gifting and influencer campaignsManage outreach and communicationsTrack campaign deliverablesCoordinate content deadlinesBuild long-term relationships with creators, bookstores and literary communitiesIdentify new collaboration opportunities
🎁 Community Campaigns
Execute experiences our audience genuinely wants to participate in.
Organise giveaways and competitionsSupport our annual 1000 Libraries AwardsCoordinate ambassador and community initiativesDevelop creative campaigns around books, reading and literary travelCoordinate campaign logistics from idea through executionHelp turn our global audience into an even stronger community
📚 Wholesale & Bookstore Relationships
Help bring our products into more bookstores around the world.
Reach out to bookstores and retailersManage wholesale enquiriesCoordinate bookstore collaborationsMaintain retailer relationshipsFollow up with prospective stockistsSupport wholesale campaigns and product launches
💛 Customer Experience & Ecommerce
Help us deliver an exceptional experience to customers around the world.
Manage customer support through GorgiasProcess and manage Shopify ordersSupport our Amazon, Etsy and Faire marketplacesHandle returns, exchanges and customer enquiriesTroubleshoot order issuesIdentify recurring problems and improve processes
Customer support is part of the role, but it is not the role. We want someone capable of understanding the entire customer and community experience and making it better.
🤖 AI, Admin & Operations
We’re a small, ambitious team, so finding smarter ways of working matters.
Use AI tools to research, organise and execute work fasterBuild and improve simple AI workflowsAutomate repetitive administrative tasksImprove internal processesMaintain project management systemsKeep documentation organisedHelp the Founder and team stay on top of priorities, deadlines and follow-ups
We don’t expect you to be an AI engineer. We want someone curious, resourceful and willing to figure things out.
Who You Are
Above everything else, you are someone who takes ownership.
If something needs to happen, you don’t wait for someone to remind you three times. You work out what needs to be done and move it forward.
You’ll probably thrive here if you:Are a genuine book loverLove literature, travel, culture and the internetHave previously worked in a startup or similarly fast-moving environmentAre an exceptional organiserCan comfortably juggle multiple projects and prioritiesHave a knack for spotting interesting content and storiesUnderstand social media and what makes people stop scrollingWrite and speak clearly and confidentlyAre comfortable communicating with customers, creators and business partnersHave strong project management instinctsAre proactive rather than waiting for instructionsLearn new technology quicklyAre excited about AI and automationEnjoy solving problemsAre comfortable getting your hands dirty and doing the work yourselfCan move quickly without sacrificing attention to detail
You don’t need to have done every single responsibility listed above.
We’re much more interested in finding someone smart, organised, resourceful and hungry to learn.
Experience with any of the following is a bonus:
Shopify • Gorgias • Klaviyo • Canva • CapCut • Meta Business Suite • Notion • CRM tools • TikTok • Instagram • Claude
Why Join 1000 Libraries?
🌍 Build a Global Media BrandJoin one of the world’s largest literary communities, followed by 1.8M+ people worldwide and reaching more than 30 million people each month.
📚 Work in the World of BooksYou’ll work with bookstores, libraries, publishers, creators, cultural institutions and destinations around the world.
🚀 Learn Across an Entire StartupThis isn’t a narrow corporate role.You’ll gain hands-on experience across media, publishing, ecommerce, partnerships, content, influencer marketing, community and AI.
💡 Work Closely With the Leadership TeamYou’ll work directly with the Founder and his 2IC, with genuine exposure to how a fast-growing media and publishing company is built.
📈 Grow With the RoleWe’re intentionally hiring this position part-time first.For the right person, our goal is for the role to grow into a full-time position within the next few months, with increasing ownership and responsibility as the company grows.
❤️ Do Work People Actually Care About1000 Libraries exists to inspire people to read more, discover extraordinary book places and experience the world’s literary culture.And with millions of people following what we do, the work you create here gets seen.

How to ApplyDO NOT EASY APPLY ON LINKEDIN. Applications who do not include the below will not be reviewed. Please send:
1. Your CV2. A short video cover letter introducing yourself
We don’t need anything overly produced. Your phone is perfectly fine. Tell us who you are, why 1000 Libraries interests you, and why you think you’d thrive in a fast-moving role like this.
Apply via: hello@1000libraries.com