Receptionist - Specialist Centre

Smile Solutions, "Melbourne's Home of Dentistry", is located in the magnificent Manchester Unity Building in the heart of Melbourne's CBD. We occupy four entire levels, plus the tower, all of which are of great significance within the art deco movement and Australia's national architectural heritage.

We are a multidisciplinary practice, home to over 60 practitioners, 20 of which are board registered specialists in the fields of oral surgery, endodontics, orthodontics, periodontics and prosthodontics. 

Reporting to the Specialist Centre Manager, this position allows the successful candidate to work in the Specialist Centre by working collaboratively within the broader business to ensure smooth running of the center as well as support patients in specialist or multi-disciplinary care. The ideal candidate will be proactive and passionate about people and is seeking a role with endless career opportunities. 

You will gain experience working with all aspects of Specialist Dentistry including:

• Periodontics
• Prosthodontics
• Endodontics
• Orthodontics

Responsibilities:

• Assisting the team with patient communications including in person and on the telephone.
• Management of general anaesthetic hospital lists.
• Extensive treatment planning.
• Processing of accounts and payment plans.
• Scheduling and efficient organisation of patients treatment.
• Individual attention to each specialist dentist and their requirements.
• Administrative tasks as directed by practice management.

Desired Qualities:

• Strong understanding of dental terminology and procedures.
• Excellent verbal and written communication skills.
• Exceptional organisation and multi-tasking skills.
• Proactive, solutions-oriented, and takes initiative.
• Team player who leads by example and takes pride in their work.
• Bubbly, outgoing, and able to maintain a positive clinic atmosphere.
• Proficiency in dental practice management software (Experience with Carestack is highly desirable but not essential)

The upside of working at Collins Street Specialist Centre:

• 60% discount on dental treatments for staff and their children.
• 20% discount on dental treatments for partners, spouses, family, and friends.
• Conveniently located in the heart of Melbourne CBD, 5 minute walk from Flinders Street Station!
• Quarterly staff events and social activities.
• Seasonal AFL ticket offers at both the MCG and Marvel.
• A beautiful environment that's nurturing and supportive.

This is an exciting opportunity to join a happy, successful and dynamic team. In return for your skills, experience and attributes, we will offer you a competitive remuneration package, company benefits and an attractive career progression plan.

If you would like to be considered for this opportunity, please submit your CV and cover letter outlining for us your experience and motivation to work in our team. Please note, we reserve the right to commence shortlisting immediately, only suitable candidates will be contacted.