Medical Receptionist

Medical Receptionist | Casual/ Part- Time | Cardiff Medical Centre 

Cardiff Medical Centre forms part of Partnered Health Medical Centres, one of Australia’s leading primary healthcare providers with over 60 clinics located throughout metropolitan and regional locations.   

We are looking for a receptionist to start on a casual basis, with up to 30 hours per week available, with the potential to transition to permanent part-time.

A Medical Receptionist is responsible for providing professional front-desk support in a healthcare setting while delivering excellent customer service to patients, doctors, and healthcare staff.

Key Responsibilities

• Greet and assist patients in a friendly and professional manner.

• Schedule, confirm, and manage patient appointments.

• Answer incoming phone calls and respond to patient enquiries.

• Register new patients and update medical records accurately.

• Process patient check-ins and check-outs.

• Handle billing, payments, Medicare/private health claims, and receipts where applicable.

• Maintain confidentiality of patient information in accordance with privacy regulations.

• Liaise with doctors, nurses, and other healthcare professionals to ensure smooth daily operations.

• Manage correspondence, referrals, and medical documentation.

• Perform general administrative duties, including filing, scanning, emailing, and data entry.

Skills and Qualifications

• Previous experience as a Medical Receptionist in a medical practice, specialist clinic, or hospital.

• Strong knowledge of medical terminology and healthcare administration.

• Experience using medical practice management software (such as Best Practice or similar).

• Excellent communication and interpersonal skills.

• Strong organisational and time-management abilities.

• Ability to multitask and work efficiently in a fast-paced environment.

• High level of accuracy and attention to detail.

• Proficiency in Microsoft Office and general computer applications.

• Professional presentation and commitment to maintaining patient confidentiality.

Why join us:  

• Personal Development – expand your experience and knowledge with our in-house online learning platform
• Novated Leasing  
• Ongoing support from your Practice Manager
• Employee Assistance Program
• Engagement surveys – we listen to you, as a team member and take action on the issues that matter to you  
• Candidate Referral Program - incentivized through recognition and reward for staff who refer high calibre candidates  
• Diverse and inclusive workforce that reflects the diverse community in which we operate in 

About us:
Partnered Health Medical Centres is part of Partnered Health.  The group is made up of a number of established businesses that have been delivering health services to more than five million people over the last 25 years including Partnered Health Medical Centres, Fuel Your Life Dietitians, Northcare Physio, Jobfit Health Group, Baseline Onsite and New View Psychology.

Aboriginal and Torres Strait Islander people are encouraged to apply.  
In alignment with the Australian Immunisation Guidelines Australian immunisation handbook (Royal College of General Practice Standards (RACGP) and our commitment to workplace health and safety and patient safety, we strongly recommend that all applicants are up to date with their vaccinations and able to provide evidence of their immunisation status prior to employment. Applicants who are well-regarded will typically demonstrate compliance with these guidelines as part of their commitment to workplace health and safety and demonstrating care and protection of the patients visiting our facilities.

Please note that only suitable candidates will be contacted  
Discover a new level of career fulfilment with Partnered Health Medical Centres.