Business Development Manager

Company Description At The Grout Guy, we specialise in professional regrouting, tiling, and waterproofing solutions for residential and commercial properties across Australia. We are best known for stopping leaks without removing tiles, delivering cost-effective and long-lasting results for showers, bathrooms, balconies, laundries, and other tiled areas. Our network of local specialists services Perth, Melbourne, Geelong, Sydney, Newcastle, Brisbane, Adelaide and surrounding regions, providing thorough assessments and obligation-free quotes tailored to each project. Our reputation is built on reliability, quality workmanship, and doing the job properly the first time, earning long-term trust from homeowners and businesses.
Role Description This is a full-time Business Development Manager role based in Landsdale, WA. The Business Development Manager is responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with residential and commercial clients, and expanding The Grout Guy’s presence across key regions. Day-to-day activities include prospecting and lead generation, conducting site visits and client meetings, and collaborating with operations teams to ensure service delivery aligns with client expectations. The role also involves monitoring market trends, developing local partnerships, contributing to sales strategies and targets, and maintaining accurate records of pipeline activity and client interactions in CRM and reporting tools.
QualificationsProven experience in business development, sales, or account management, ideally within Property Management/Real Estate or Trades that work with the prior.Strong relationship-building and communication skills, with the ability to engage property managers, strata managers, builders, and commercial clients professionally.Solid negotiation, presentation, and proposal-writing skills, with a track record of converting leads into long-term business.Ability to analyse local market opportunities, develop territory plans, and work toward sales targets with minimal supervision.Competence with CRM systems and basic digital tools for managing pipelines and reporting.High level of personal integrity, reliability, and attention to detail, with a commitment to representing the brand and its quality standards.Valid driver’s license and willingness to travel locally for client visits and site assessments.Experience in or understanding of waterproofing, tiling, building maintenance, or similar technical services is advantageous but not essential.Relevant qualification in business, marketing, or a related field is beneficial; equivalent work experience will be considered.