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Call Centre & Customer Service jobs in Central NSW, NSW

There are 27 Call Centre & Customer Service jobs advertised in Central NSW on ViewJobs, from 15 employers and recruiters. 6 were posted in the last week. The largest group is Customer Service: 85% of the 27.

Call Centre & Customer Service jobs across Australia →See all Central NSW jobs →

Roles in region
27
New this week
6

By the numbers

27 Call Centre & Customer Service roles in Central NSW

6 new roles this week· 16 in the last 30 days

Job types

Share of roles by employment type.

  • Full-time23 (85%)
  • Part-time3 (11%)
  • Temporary1 (4%)

Top employers

Most active employers hiring in Central NSW.

Explore specialisms

Call Centre & Customer Service by specialism.

Each specialism has its own page: where the roles are, who is hiring and the latest ads.

13 live rolesCall centre customer service10 live rolesFace-to-face customer service3 live rolesManagement & support

Latest roles

The local market

Central NSW's customer service job market

Figures for Central NSW cover ABS region Central West (SA4 103). Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads.

Figure 1: Online customer service job ads a month, Central WestGeneral-inquiry clerks, call centre workers and receptionists. Three-month average, September 2025 to September 2026.
020406080General-inquiry clerks, call centre, receptionists, Sep: 7171SepGeneral-inquiry clerks, call centre, receptionists, Oct: 74General-inquiry clerks, call centre, receptionists, Nov: 75NovGeneral-inquiry clerks, call centre, receptionists, Dec: 74General-inquiry clerks, call centre, receptionists, Jan: 67JanGeneral-inquiry clerks, call centre, receptionists, Feb: 61General-inquiry clerks, call centre, receptionists, Mar: 65MarGeneral-inquiry clerks, call centre, receptionists, Apr: 64General-inquiry clerks, call centre, receptionists, May: 66MayGeneral-inquiry clerks, call centre, receptionists, Jun: 62General-inquiry clerks, call centre, receptionists, Jul: 63JulGeneral-inquiry clerks, call centre, receptionists, Aug: 67General-inquiry clerks, call centre, receptionists, Sep: 7575Sep

Source: Jobs and Skills Australia[1].

Show the numbers
Online customer service job ads a month, Central West
MonthGeneral-inquiry clerks, call centre, receptionists
September 202571
October 202574
November 202575
December 202574
January 202667
February 202661
March 202665
April 202664
May 202666
June 202662
July 202663
August 202667
September 202675
Unemployment rate
4.0%
ABS, September 2026 · up 0.4 points on September 2025[2]
Employed people
114,657
ABS, September 2026 · up 0.2% since September 2025[2]
Online job ads a month (all jobs)
1,478
JSA, September 2026 · up 12.2% since September 2025[1]
People in Workforce Australia employment services
7,060
DEWR, June 2026 · up 6.2% since June 2025[3]
Figure 2: People employed in customer service occupations in Central NSWAn estimated 5,086 people employed in September 2026: down 7.7% on September 2025, and down 15.2% on September 2021. One point each September, 2021 to 2026.
Sep 2021: 6,001Sep 20216,001Sep 2022: 6,757Sep 20226,757Sep 2023: 7,080Sep 20237,080Sep 2024: 6,424Sep 20246,424Sep 2025: 5,510Sep 20255,510Sep 2026: 5,086Sep 20265,086

Sources: Jobs and Skills Australia[4]; ViewJobs[5].

Show the numbers
People employed in customer service occupations in Central NSW
MonthPeople employed
September 20216,001
September 20226,757
September 20237,080
September 20246,424
September 20255,510
September 20265,086

Read the Central West job market report →

Popular Call Centre & Customer Service roles in Central NSW

Quick answers

Call Centre & Customer Service work in Central NSW, answered

How many Call Centre & Customer Service jobs are there in Central NSW?

27 Call Centre & Customer Service jobs are live on ViewJobs in Central NSW, from 15 employers and recruiters. 6 were posted in the last 7 days. 23 are full-time, 3 part-time and 1 temporary.

Source: ViewJobs live ads[6].

Is demand for Call Centre & Customer Service workers in Central NSW growing?

Demand is rising. Employers in Central NSW, across the Central West, placed about 75 online ads a month for customer service jobs in the three months to September 2026, up 5.6% on a year earlier (71).

Source: Jobs and Skills Australia[1].

Who is hiring Call Centre & Customer Service workers in Central NSW?

Reddy Express has the most live ads of any direct employer (6). Next are NBN TM Australia (3), NRMA Roadside Assistance, Car Batteries, Member Benefits (3) and NSW Government (3). 15 employers and recruiters have live ads in all.

Source: ViewJobs live ads[6].

What do Call Centre & Customer Service jobs pay in Central NSW?

7 ads state a yearly salary: $40,000 to $116,981 a year, with a typical midpoint of $77,330. 3 more state pay in other units, 1 describes pay in words or a form not counted here, and 16 of the 27 ads state no pay.

Source: ViewJobs live ads[6].

Which Call Centre & Customer Service roles are most advertised in Central NSW?

Customer Service, with 23 of the 27 live ads. The largest single roles are Customer Service - Call Centre (13), Customer Service - Customer Facing (10) and Management & Support (3).

Source: ViewJobs live ads[6].

What is the job market like in Central NSW overall?

Online job ads for all occupations in Central NSW, across the Central West, averaged 1,478 a month in the three months to September 2026, up 12.2% on a year earlier.

Source: Jobs and Skills Australia[1].

What is the unemployment rate in Central NSW?

The unemployment rate in Central NSW, across the Central West, was 4.0% in September 2026, up 0.4 points on a year earlier (ABS modelled estimate).

Source: Australian Bureau of Statistics[2].

Are Central NSW Call Centre & Customer Service jobs mostly full-time?

Most are full-time: 23 of 27 (85%). 3 are part-time (11%) and 1 temporary (4%).

Source: ViewJobs live ads[6].

Sources and method

Where these numbers come from

  1. Jobs and Skills Australia, Internet Vacancy Index, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/internet_vacancies_anzsco2_occupations_gccsa_and_sa4_regions_-_september_2026.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  2. Australian Bureau of Statistics, Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/sep-2026/MLF1.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  3. Department of Employment and Workplace Relations, Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/resources/workforce-australia-caseload-selected-cohorts-30-june-2026. Licence: CC BY 4.0. Accessed 26 October 2026. The views expressed in this report are those of the authors and do not necessarily represent those of the Department of Employment and Workplace Relations (or DEWR).
  4. Jobs and Skills Australia, Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/2026-09_nero.zip. Licence: CC BY 4.0. Accessed 27 October 2026. Source: Jobs and Skills Australia, Nowcast of Employment by Region and Occupation (NERO), September 2026, CC BY 4.0. Experimental estimates.
  5. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/data/nero. The occupation group is an approximation: Jobs and Skills Australia's job-ads groups mapped to ANZSCO unit groups.
  6. ViewJobs, Live job ads on ViewJobs, 29 Oct 2026. viewjobs.com.au.

Method

  • Online job ads: Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads. Published under CC BY 4.0.
  • Australian Bureau of Statistics, Regional Labour Force: monthly unemployment, participation and employment are the ABS's Regional Labour Force modelled estimates: the ABS combines its Labour Force Survey with administrative data to estimate each labour market region. They are in original terms, not seasonally adjusted, so every change here compares a month with the same month a year earlier. The ABS's labour market regions follow the 2011 boundaries of its SA4 regions, which differ slightly from today's in a few areas. Published under CC BY 4.0.
  • Jobs and Skills Australia, Nowcast of Employment by Region and Occupation: estimated employment by occupation, published under CC BY 4.0. Jobs and Skills Australia's nowcast is experimental: its figures are model estimates of the people employed in each occupation, not a count of them, and each monthly release revises the months before it.
  • ViewJobs live ads: ads open on ViewJobs in the Call Centre & Customer Service classification, placed in Central NSW, counted on 29 Oct 2026.
  • ViewJobs analysis: a figure that adds up several occupation groups, industries or areas. The sources publish the parts; the sum is ViewJobs' own, and its reference says what was combined.

Cite this page

ViewJobs (2026). Call Centre & Customer Service jobs in Central NSW, NSW, data to September 2026. https://www.viewjobs.com.au/jobs/nsw/regional-rural/central-nsw/call-centre-and-customer-service

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