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Call Centre & Customer Service jobs in Hunter, NSW

There are 20 Call Centre & Customer Service jobs advertised in the Hunter on ViewJobs, from 16 employers and recruiters. 7 were posted in the last week. All 20 are in Customer Service.

Call Centre & Customer Service jobs across Australia →See all Hunter jobs →

Roles in region
20
New this week
7

By the numbers

20 Call Centre & Customer Service roles in Hunter

7 new roles this week· 15 in the last 30 days

Job types

Share of roles by employment type.

  • Full-time19 (95%)
  • Casual1 (5%)

Top employers

Most active employers hiring in Hunter.

Explore specialisms

Call Centre & Customer Service by specialism.

Each specialism has its own page: where the roles are, who is hiring and the latest ads.

Latest roles

The local market

The Hunter's customer service job market

Figures for the Hunter combine two ABS regions: the Hunter Valley (SA4 106) and Newcastle and Lake Macquarie (SA4 111). Counts are summed and rates worked out from the sums. Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads.

Figure 1: Online customer service job ads a month, Hunter Valley, and Newcastle and Lake MacquarieGeneral-inquiry clerks, call centre workers and receptionists. Three-month average, September 2025 to September 2026.
0100200300400General-inquiry clerks, call centre, receptionists, Sep: 317317SepGeneral-inquiry clerks, call centre, receptionists, Oct: 314General-inquiry clerks, call centre, receptionists, Nov: 317NovGeneral-inquiry clerks, call centre, receptionists, Dec: 281General-inquiry clerks, call centre, receptionists, Jan: 304JanGeneral-inquiry clerks, call centre, receptionists, Feb: 317General-inquiry clerks, call centre, receptionists, Mar: 371MarGeneral-inquiry clerks, call centre, receptionists, Apr: 313General-inquiry clerks, call centre, receptionists, May: 293MayGeneral-inquiry clerks, call centre, receptionists, Jun: 266General-inquiry clerks, call centre, receptionists, Jul: 285JulGeneral-inquiry clerks, call centre, receptionists, Aug: 280General-inquiry clerks, call centre, receptionists, Sep: 301301Sep

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

Show the numbers
Online customer service job ads a month, Hunter Valley, and Newcastle and Lake Macquarie
MonthGeneral-inquiry clerks, call centre, receptionists
September 2025317
October 2025314
November 2025317
December 2025281
January 2026304
February 2026317
March 2026371
April 2026313
May 2026293
June 2026266
July 2026285
August 2026280
September 2026301
Unemployment rate
4.9%
ViewJobs analysis of ABS, September 2026 · up 0.7 points on September 2025[3][4]
Employed people
372,665
ViewJobs analysis of ABS, September 2026 · up 2.3% since September 2025[3][4]
Online job ads a month (all jobs)
4,854
ViewJobs analysis of JSA, September 2026 · down 4.4% since September 2025[2]
People in Workforce Australia employment services
21,425
ViewJobs analysis of DEWR, June 2026 · up 3.6% since June 2025[5][6]
Figure 2: People employed in customer service occupations in the HunterAn estimated 16,390 people employed in September 2026: up 1.1% on September 2025, and down 1.4% on September 2021. One point each September, 2021 to 2026.
Sep 2021: 16,617Sep 202116,617Sep 2022: 15,370Sep 202215,370Sep 2023: 15,418Sep 202315,418Sep 2024: 15,564Sep 202415,564Sep 2025: 16,216Sep 202516,216Sep 2026: 16,390Sep 202616,390

Sources: Jobs and Skills Australia[7]; ViewJobs[8].

Show the numbers
People employed in customer service occupations in the Hunter
MonthPeople employed
September 202116,617
September 202215,370
September 202315,418
September 202415,564
September 202516,216
September 202616,390

Read the Hunter Valley job market report →

Quick answers

Call Centre & Customer Service work in the Hunter, answered

How many Call Centre & Customer Service jobs are there in the Hunter?

20 Call Centre & Customer Service jobs are live on ViewJobs in the Hunter, from 16 employers and recruiters. 7 were posted in the last 7 days. 19 are full-time and 1 casual.

Source: ViewJobs live ads[9].

Is demand for Call Centre & Customer Service workers in the Hunter growing?

Demand is falling. Employers in the Hunter, across the Hunter Valley, and Newcastle and Lake Macquarie, placed about 301 online ads a month for customer service jobs in the three months to September 2026, down 5.0% on a year earlier (317).

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

Who is hiring Call Centre & Customer Service workers in the Hunter?

Reddy Express has the most live ads of any direct employer (5). 16 employers and recruiters have live ads in all.

Source: ViewJobs live ads[9].

Which Call Centre & Customer Service roles are most advertised in the Hunter?

Customer Service, with 20 of the 20 live ads. The largest single roles are Customer Service - Call Centre (14) and Customer Service - Customer Facing (6).

Source: ViewJobs live ads[9].

What is the job market like in the Hunter overall?

Online job ads for all occupations in the Hunter, across the Hunter Valley, and Newcastle and Lake Macquarie, averaged 4,854 a month in the three months to September 2026, down 4.4% on a year earlier.

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

What is the unemployment rate in the Hunter?

Across the Hunter Valley, and Newcastle and Lake Macquarie, the ABS areas that cover the Hunter, unemployment was 4.9% in September 2026 (ABS modelled estimate).

Sources: Australian Bureau of Statistics[3]; ViewJobs analysis[4].

Are the Hunter's Call Centre & Customer Service jobs mostly full-time?

Most are full-time: 19 of 20 (95%). 1 is casual (5%).

Source: ViewJobs live ads[9].

Sources and method

Where these numbers come from

  1. Jobs and Skills Australia, Internet Vacancy Index, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/internet_vacancies_anzsco2_occupations_gccsa_and_sa4_regions_-_september_2026.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  2. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Internet Vacancy Index, September 2026. jobsandskills.gov.au/data/internet-vacancy-index. Summed over two ABS regions: the Hunter Valley, and Newcastle and Lake Macquarie.
  3. Australian Bureau of Statistics, Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/sep-2026/MLF1.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  4. ViewJobs, ViewJobs analysis of the Australian Bureau of Statistics Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/latest-release. Summed over two ABS regions: the Hunter Valley, and Newcastle and Lake Macquarie. Rates are worked out from the summed counts.
  5. Department of Employment and Workplace Relations, Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/resources/workforce-australia-caseload-selected-cohorts-30-june-2026. Licence: CC BY 4.0. Accessed 26 October 2026. The views expressed in this report are those of the authors and do not necessarily represent those of the Department of Employment and Workplace Relations (or DEWR).
  6. ViewJobs, ViewJobs analysis of the Department of Employment and Workplace Relations Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/workforce-australia-caseload-data. Summed over two ABS regions: the Hunter Valley, and Newcastle and Lake Macquarie.
  7. Jobs and Skills Australia, Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/2026-09_nero.zip. Licence: CC BY 4.0. Accessed 27 October 2026. Source: Jobs and Skills Australia, Nowcast of Employment by Region and Occupation (NERO), September 2026, CC BY 4.0. Experimental estimates.
  8. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/data/nero. Figures for this region are the sum of the SA4 market areas listed. The occupation group is an approximation: Jobs and Skills Australia's job-ads groups mapped to ANZSCO unit groups.
  9. ViewJobs, Live job ads on ViewJobs, 30 Oct 2026. viewjobs.com.au.

Method

  • Online job ads: Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads. Published under CC BY 4.0.
  • Australian Bureau of Statistics, Regional Labour Force: monthly unemployment, participation and employment are the ABS's Regional Labour Force modelled estimates: the ABS combines its Labour Force Survey with administrative data to estimate each labour market region. They are in original terms, not seasonally adjusted, so every change here compares a month with the same month a year earlier. The ABS's labour market regions follow the 2011 boundaries of its SA4 regions, which differ slightly from today's in a few areas. Published under CC BY 4.0.
  • Jobs and Skills Australia, Nowcast of Employment by Region and Occupation: estimated employment by occupation, published under CC BY 4.0. Jobs and Skills Australia's nowcast is experimental: its figures are model estimates of the people employed in each occupation, not a count of them, and each monthly release revises the months before it.
  • ViewJobs live ads: ads open on ViewJobs in the Call Centre & Customer Service classification, placed in the Hunter, counted on 30 Oct 2026.
  • ViewJobs analysis: a figure that adds up several occupation groups, industries or areas, and the rates worked out from such a sum. The sources publish the parts; the sum is ViewJobs' own, and its reference says what was combined.

Cite this page

ViewJobs (2026). Call Centre & Customer Service jobs in Hunter, NSW, data to September 2026. https://www.viewjobs.com.au/jobs/nsw/regional-rural/hunter/call-centre-and-customer-service

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