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Call Centre & Customer Service jobs in South Coast, NSW

There are 17 Call Centre & Customer Service jobs advertised in the South Coast on ViewJobs, from 13 employers and recruiters. 2 were posted in the last week. The largest group is Customer Service: 94% of the 17.

Call Centre & Customer Service jobs across Australia →See all South Coast jobs →

Roles in region
17
New this week
2

By the numbers

17 Call Centre & Customer Service roles in South Coast

2 new roles this week· 9 in the last 30 days

Job types

Share of roles by employment type.

  • Full-time11 (65%)
  • Casual4 (24%)
  • Part-time2 (12%)

Top employers

Most active employers hiring in South Coast.

Explore specialisms

Call Centre & Customer Service by specialism.

Each specialism has its own page: where the roles are, who is hiring and the latest ads.

9 live rolesCall centre customer service7 live rolesFace-to-face customer service1 live roleSupervisors/team leaders

Latest roles

The local market

The South Coast's customer service job market

Figures for the South Coast combine three ABS regions: the Capital Region (SA4 101), the Illawarra (SA4 107) and the Southern Highlands and Shoalhaven (SA4 114). Counts are summed and rates worked out from the sums. Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads.

Figure 1: Online customer service job ads a month, Capital Region, Illawarra, and Southern Highlands and ShoalhavenGeneral-inquiry clerks, call centre workers and receptionists. Three-month average, September 2025 to September 2026.
0100200300General-inquiry clerks, call centre, receptionists, Sep: 223223SepGeneral-inquiry clerks, call centre, receptionists, Oct: 223General-inquiry clerks, call centre, receptionists, Nov: 217NovGeneral-inquiry clerks, call centre, receptionists, Dec: 199General-inquiry clerks, call centre, receptionists, Jan: 205JanGeneral-inquiry clerks, call centre, receptionists, Feb: 209General-inquiry clerks, call centre, receptionists, Mar: 240MarGeneral-inquiry clerks, call centre, receptionists, Apr: 220General-inquiry clerks, call centre, receptionists, May: 206MayGeneral-inquiry clerks, call centre, receptionists, Jun: 184General-inquiry clerks, call centre, receptionists, Jul: 196JulGeneral-inquiry clerks, call centre, receptionists, Aug: 204General-inquiry clerks, call centre, receptionists, Sep: 203203Sep

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

Show the numbers
Online customer service job ads a month, Capital Region, Illawarra, and Southern Highlands and Shoalhaven
MonthGeneral-inquiry clerks, call centre, receptionists
September 2025223
October 2025223
November 2025217
December 2025199
January 2026205
February 2026209
March 2026240
April 2026220
May 2026206
June 2026184
July 2026196
August 2026204
September 2026203
Unemployment rate
4.4%
ViewJobs analysis of ABS, September 2026 · up 0.3 points on September 2025[3][4]
Employed people
366,377
ViewJobs analysis of ABS, September 2026 · up 1.0% since September 2025[3][4]
Online job ads a month (all jobs)
3,653
ViewJobs analysis of JSA, September 2026 · up 11.1% since September 2025[2]
People in Workforce Australia employment services
18,990
ViewJobs analysis of DEWR, June 2026 · up 4.4% since June 2025[5][6]
Figure 2: People employed in customer service occupations in the South CoastAn estimated 18,646 people employed in September 2026: up 3.4% on September 2025, and down 1.2% on September 2021. One point each September, 2021 to 2026.
Sep 2021: 18,878Sep 202118,878Sep 2022: 18,978Sep 202218,978Sep 2023: 19,057Sep 202319,057Sep 2024: 17,828Sep 202417,828Sep 2025: 18,027Sep 202518,027Sep 2026: 18,646Sep 202618,646

Sources: Jobs and Skills Australia[7]; ViewJobs[8].

Show the numbers
People employed in customer service occupations in the South Coast
MonthPeople employed
September 202118,878
September 202218,978
September 202319,057
September 202417,828
September 202518,027
September 202618,646

Read the Capital Region job market report →

Quick answers

Call Centre & Customer Service work in the South Coast, answered

How many Call Centre & Customer Service jobs are there in the South Coast?

17 Call Centre & Customer Service jobs are live on ViewJobs in the South Coast, from 13 employers and recruiters. 2 were posted in the last 7 days. 11 are full-time, 4 casual and 2 part-time.

Source: ViewJobs live ads[9].

Is demand for Call Centre & Customer Service workers in the South Coast growing?

Demand is falling. Employers in the South Coast, across the Capital Region, the Illawarra, and the Southern Highlands and Shoalhaven, placed about 203 online ads a month for customer service jobs in the three months to September 2026, down 9.0% on a year earlier (223).

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

Who is hiring Call Centre & Customer Service workers in the South Coast?

Apex Group has the most live ads of any direct employer (3). Next is Symbio Wildlife Park (2). 13 employers and recruiters have live ads in all.

Source: ViewJobs live ads[9].

Which Call Centre & Customer Service roles are most advertised in the South Coast?

Customer Service, with 16 of the 17 live ads. The largest single roles are Customer Service - Call Centre (9) and Customer Service - Customer Facing (7).

Source: ViewJobs live ads[9].

What is the job market like in the South Coast overall?

Online job ads for all occupations in the South Coast, across the Capital Region, the Illawarra, and the Southern Highlands and Shoalhaven, averaged 3,653 a month in the three months to September 2026, up 11.1% on a year earlier.

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

What is the unemployment rate in the South Coast?

Across the Capital Region, the Illawarra, and the Southern Highlands and Shoalhaven, the ABS areas that cover the South Coast, unemployment was 4.4% in September 2026 (ABS modelled estimate).

Sources: Australian Bureau of Statistics[3]; ViewJobs analysis[4].

Are the South Coast's Call Centre & Customer Service jobs mostly full-time?

Most are full-time: 11 of 17 (65%). 4 are casual (24%) and 2 part-time (12%).

Source: ViewJobs live ads[9].

Sources and method

Where these numbers come from

  1. Jobs and Skills Australia, Internet Vacancy Index, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/internet_vacancies_anzsco2_occupations_gccsa_and_sa4_regions_-_september_2026.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  2. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Internet Vacancy Index, September 2026. jobsandskills.gov.au/data/internet-vacancy-index. Summed over three ABS regions: the Capital Region, the Illawarra, and the Southern Highlands and Shoalhaven.
  3. Australian Bureau of Statistics, Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/sep-2026/MLF1.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  4. ViewJobs, ViewJobs analysis of the Australian Bureau of Statistics Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/latest-release. Summed over three ABS regions: the Capital Region, the Illawarra, and the Southern Highlands and Shoalhaven. Rates are worked out from the summed counts.
  5. Department of Employment and Workplace Relations, Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/resources/workforce-australia-caseload-selected-cohorts-30-june-2026. Licence: CC BY 4.0. Accessed 26 October 2026. The views expressed in this report are those of the authors and do not necessarily represent those of the Department of Employment and Workplace Relations (or DEWR).
  6. ViewJobs, ViewJobs analysis of the Department of Employment and Workplace Relations Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/workforce-australia-caseload-data. Summed over three ABS regions: the Capital Region, the Illawarra, and the Southern Highlands and Shoalhaven.
  7. Jobs and Skills Australia, Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/2026-09_nero.zip. Licence: CC BY 4.0. Accessed 27 October 2026. Source: Jobs and Skills Australia, Nowcast of Employment by Region and Occupation (NERO), September 2026, CC BY 4.0. Experimental estimates.
  8. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/data/nero. Figures for this region are the sum of the SA4 market areas listed. The occupation group is an approximation: Jobs and Skills Australia's job-ads groups mapped to ANZSCO unit groups.
  9. ViewJobs, Live job ads on ViewJobs, 30 Oct 2026. viewjobs.com.au.

Method

  • Online job ads: Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads. Published under CC BY 4.0.
  • Australian Bureau of Statistics, Regional Labour Force: monthly unemployment, participation and employment are the ABS's Regional Labour Force modelled estimates: the ABS combines its Labour Force Survey with administrative data to estimate each labour market region. They are in original terms, not seasonally adjusted, so every change here compares a month with the same month a year earlier. The ABS's labour market regions follow the 2011 boundaries of its SA4 regions, which differ slightly from today's in a few areas. Published under CC BY 4.0.
  • Jobs and Skills Australia, Nowcast of Employment by Region and Occupation: estimated employment by occupation, published under CC BY 4.0. Jobs and Skills Australia's nowcast is experimental: its figures are model estimates of the people employed in each occupation, not a count of them, and each monthly release revises the months before it.
  • ViewJobs live ads: ads open on ViewJobs in the Call Centre & Customer Service classification, placed in the South Coast, counted on 30 Oct 2026.
  • ViewJobs analysis: a figure that adds up several occupation groups, industries or areas, and the rates worked out from such a sum. The sources publish the parts; the sum is ViewJobs' own, and its reference says what was combined.

Cite this page

ViewJobs (2026). Call Centre & Customer Service jobs in South Coast, NSW, data to September 2026. https://www.viewjobs.com.au/jobs/nsw/regional-rural/south-coast/call-centre-and-customer-service

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