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Call Centre & Customer Service jobs in Sunshine Coast, QLD

There are 28 Call Centre & Customer Service jobs advertised in the Sunshine Coast on ViewJobs, from 14 employers and recruiters. 6 were posted in the last week. All 28 are in Customer Service.

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Roles in region
28
New this week
6

By the numbers

28 Call Centre & Customer Service roles in Sunshine Coast

6 new roles this week· 18 in the last 30 days

Job types

Share of roles by employment type.

  • Full-time21 (75%)
  • Casual6 (21%)
  • Part-time1 (4%)

Top employers

Most active employers hiring in Sunshine Coast.

Explore specialisms

Call Centre & Customer Service by specialism.

Each specialism has its own page: where the roles are, who is hiring and the latest ads.

Latest roles

The local market

The Sunshine Coast's customer service job market

Figures for the Sunshine Coast combine two ABS regions: the Sunshine Coast (SA4 316) and the Wide Bay (SA4 319). Counts are summed and rates worked out from the sums. Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads.

Figure 1: Online customer service job ads a month, Sunshine Coast and Wide BayGeneral-inquiry clerks, call centre workers and receptionists. Three-month average, September 2025 to September 2026.
0200400600General-inquiry clerks, call centre, receptionists, Sep: 384384SepGeneral-inquiry clerks, call centre, receptionists, Oct: 394General-inquiry clerks, call centre, receptionists, Nov: 375NovGeneral-inquiry clerks, call centre, receptionists, Dec: 329General-inquiry clerks, call centre, receptionists, Jan: 333JanGeneral-inquiry clerks, call centre, receptionists, Feb: 358General-inquiry clerks, call centre, receptionists, Mar: 403MarGeneral-inquiry clerks, call centre, receptionists, Apr: 369General-inquiry clerks, call centre, receptionists, May: 342MayGeneral-inquiry clerks, call centre, receptionists, Jun: 331General-inquiry clerks, call centre, receptionists, Jul: 326JulGeneral-inquiry clerks, call centre, receptionists, Aug: 331General-inquiry clerks, call centre, receptionists, Sep: 327327Sep

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

Show the numbers
Online customer service job ads a month, Sunshine Coast and Wide Bay
MonthGeneral-inquiry clerks, call centre, receptionists
September 2025384
October 2025394
November 2025375
December 2025329
January 2026333
February 2026358
March 2026403
April 2026369
May 2026342
June 2026331
July 2026326
August 2026331
September 2026327
Unemployment rate
4.1%
ViewJobs analysis of ABS, September 2026 · up 0.3 points on September 2025[3][4]
Employed people
375,431
ViewJobs analysis of ABS, September 2026 · up 1.7% since September 2025[3][4]
Online job ads a month (all jobs)
5,022
ViewJobs analysis of JSA, September 2026 · down 1.3% since September 2025[2]
People in Workforce Australia employment services
22,550
ViewJobs analysis of DEWR, June 2026 · up 0.5% since June 2025[5][6]
Figure 2: People employed in customer service occupations in the Sunshine CoastAn estimated 16,964 people employed in September 2026: up 6.0% on September 2025, and up 5.7% on September 2021. One point each September, 2021 to 2026.
Sep 2021: 16,049Sep 202116,049Sep 2022: 15,455Sep 202215,455Sep 2023: 15,271Sep 202315,271Sep 2024: 15,543Sep 202415,543Sep 2025: 16,010Sep 202516,010Sep 2026: 16,964Sep 202616,964

Sources: Jobs and Skills Australia[7]; ViewJobs[8].

Show the numbers
People employed in customer service occupations in the Sunshine Coast
MonthPeople employed
September 202116,049
September 202215,455
September 202315,271
September 202415,543
September 202516,010
September 202616,964

Read the Sunshine Coast job market report →

Quick answers

Call Centre & Customer Service work in the Sunshine Coast, answered

How many Call Centre & Customer Service jobs are there in the Sunshine Coast?

28 Call Centre & Customer Service jobs are live on ViewJobs in the Sunshine Coast, from 14 employers and recruiters. 6 were posted in the last 7 days. 21 are full-time, 6 casual and 1 part-time.

Source: ViewJobs live ads[9].

Is demand for Call Centre & Customer Service workers in the Sunshine Coast growing?

Demand is falling. Employers in the Sunshine Coast, across the Sunshine Coast and the Wide Bay, placed about 327 online ads a month for customer service jobs in the three months to September 2026, down 14.8% on a year earlier (384).

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

Who is hiring Call Centre & Customer Service workers in the Sunshine Coast?

Beefy's and Reddy Express have the most live ads of any direct employer (5 each). 14 employers and recruiters have live ads in all.

Source: ViewJobs live ads[9].

What do Call Centre & Customer Service jobs pay in the Sunshine Coast?

5 ads state an hourly rate: $33 to $39 an hour, with a typical midpoint of $34.50. 23 of the 28 ads state no pay.

Source: ViewJobs live ads[9].

Which Call Centre & Customer Service roles are most advertised in the Sunshine Coast?

Customer Service, with 28 of the 28 live ads. The largest single roles are Customer Service - Customer Facing (20) and Customer Service - Call Centre (8).

Source: ViewJobs live ads[9].

What is the job market like in the Sunshine Coast overall?

Online job ads for all occupations in the Sunshine Coast, across the Sunshine Coast and the Wide Bay, averaged 5,022 a month in the three months to September 2026, down 1.3% on a year earlier.

Sources: Jobs and Skills Australia[1]; ViewJobs analysis[2].

What is the unemployment rate in the Sunshine Coast?

Across the Sunshine Coast and the Wide Bay, the ABS areas that cover the Sunshine Coast, unemployment was 4.1% in September 2026 (ABS modelled estimate).

Sources: Australian Bureau of Statistics[3]; ViewJobs analysis[4].

Are the Sunshine Coast's Call Centre & Customer Service jobs mostly full-time?

Most are full-time: 21 of 28 (75%). 6 are casual (21%) and 1 part-time (4%).

Source: ViewJobs live ads[9].

Sources and method

Where these numbers come from

  1. Jobs and Skills Australia, Internet Vacancy Index, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/internet_vacancies_anzsco2_occupations_gccsa_and_sa4_regions_-_september_2026.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  2. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Internet Vacancy Index, September 2026. jobsandskills.gov.au/data/internet-vacancy-index. Summed over two ABS regions: the Sunshine Coast and the Wide Bay.
  3. Australian Bureau of Statistics, Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/sep-2026/MLF1.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  4. ViewJobs, ViewJobs analysis of the Australian Bureau of Statistics Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/latest-release. Summed over two ABS regions: the Sunshine Coast and the Wide Bay. Rates are worked out from the summed counts.
  5. Department of Employment and Workplace Relations, Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/resources/workforce-australia-caseload-selected-cohorts-30-june-2026. Licence: CC BY 4.0. Accessed 26 October 2026. The views expressed in this report are those of the authors and do not necessarily represent those of the Department of Employment and Workplace Relations (or DEWR).
  6. ViewJobs, ViewJobs analysis of the Department of Employment and Workplace Relations Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/workforce-australia-caseload-data. Summed over two ABS regions: the Sunshine Coast and the Wide Bay.
  7. Jobs and Skills Australia, Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/2026-09_nero.zip. Licence: CC BY 4.0. Accessed 27 October 2026. Source: Jobs and Skills Australia, Nowcast of Employment by Region and Occupation (NERO), September 2026, CC BY 4.0. Experimental estimates.
  8. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/data/nero. Figures for this region are the sum of the SA4 market areas listed. The occupation group is an approximation: Jobs and Skills Australia's job-ads groups mapped to ANZSCO unit groups.
  9. ViewJobs, Live job ads on ViewJobs, 30 Oct 2026. viewjobs.com.au.

Method

  • Online job ads: Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads. Published under CC BY 4.0.
  • Australian Bureau of Statistics, Regional Labour Force: monthly unemployment, participation and employment are the ABS's Regional Labour Force modelled estimates: the ABS combines its Labour Force Survey with administrative data to estimate each labour market region. They are in original terms, not seasonally adjusted, so every change here compares a month with the same month a year earlier. The ABS's labour market regions follow the 2011 boundaries of its SA4 regions, which differ slightly from today's in a few areas. Published under CC BY 4.0.
  • Jobs and Skills Australia, Nowcast of Employment by Region and Occupation: estimated employment by occupation, published under CC BY 4.0. Jobs and Skills Australia's nowcast is experimental: its figures are model estimates of the people employed in each occupation, not a count of them, and each monthly release revises the months before it.
  • ViewJobs live ads: ads open on ViewJobs in the Call Centre & Customer Service classification, placed in the Sunshine Coast, counted on 30 Oct 2026.
  • ViewJobs analysis: a figure that adds up several occupation groups, industries or areas, and the rates worked out from such a sum. The sources publish the parts; the sum is ViewJobs' own, and its reference says what was combined.

Cite this page

ViewJobs (2026). Call Centre & Customer Service jobs in Sunshine Coast, QLD, data to September 2026. https://www.viewjobs.com.au/jobs/qld/regional-rural/sunshine-coast/call-centre-and-customer-service

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