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Call Centre & Customer Service jobs in Brisbane, QLD

There are 218 Call Centre & Customer Service jobs advertised in Brisbane on ViewJobs, from 140 employers and recruiters. 32 were posted in the last week. The largest group is Customer Service: 85% of the 218.

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Roles in region
218
New this week
32

By the numbers

218 Call Centre & Customer Service roles in Brisbane

32 new roles this week· 130 in the last 30 days

Job types

Share of roles by employment type.

  • Full-time185 (85%)
  • Casual18 (8%)
  • Part-time11 (5%)
  • Contract2 (1%)
  • Temporary2 (1%)

Top employers

Most active employers hiring in Brisbane.

Explore specialisms

Call Centre & Customer Service by specialism.

Each specialism has its own page: where the roles are, who is hiring and the latest ads.

102 live rolesCall centre customer service84 live rolesFace-to-face customer service18 live rolesManagement & support10 live rolesSupervisors/team leaders3 live rolesCollections1 live roleInbound sales

Latest roles

The local market

Brisbane's customer service job market

Figures for Brisbane cover ABS region Greater Brisbane (GCCSA 3GBRI). Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads.

Figure 1: Online customer service job ads a month, Greater BrisbaneGeneral-inquiry clerks, call centre workers and receptionists. Three-month average, September 2025 to September 2026.
01k2k3kGeneral-inquiry clerks, call centre, receptionists, Sep: 2,0352,035SepGeneral-inquiry clerks, call centre, receptionists, Oct: 2,033General-inquiry clerks, call centre, receptionists, Nov: 1,952NovGeneral-inquiry clerks, call centre, receptionists, Dec: 1,659General-inquiry clerks, call centre, receptionists, Jan: 1,688JanGeneral-inquiry clerks, call centre, receptionists, Feb: 1,816General-inquiry clerks, call centre, receptionists, Mar: 2,118MarGeneral-inquiry clerks, call centre, receptionists, Apr: 1,999General-inquiry clerks, call centre, receptionists, May: 1,912MayGeneral-inquiry clerks, call centre, receptionists, Jun: 1,809General-inquiry clerks, call centre, receptionists, Jul: 1,821JulGeneral-inquiry clerks, call centre, receptionists, Aug: 1,795General-inquiry clerks, call centre, receptionists, Sep: 1,8091,809Sep

Source: Jobs and Skills Australia[1].

Show the numbers
Online customer service job ads a month, Greater Brisbane
MonthGeneral-inquiry clerks, call centre, receptionists
September 20252,035
October 20252,033
November 20251,952
December 20251,659
January 20261,688
February 20261,816
March 20262,118
April 20261,999
May 20261,912
June 20261,809
July 20261,821
August 20261,795
September 20261,809
Unemployment rate
4.6%
ViewJobs analysis of ABS, September 2026 · up 0.4 points on September 2025[2][3]
Employed people
1,552,515
ViewJobs analysis of ABS, September 2026 · up 1.5% since September 2025[2][3]
Online job ads a month (all jobs)
29,449
JSA, September 2026 · up 1.5% since September 2025[1]
People in Workforce Australia employment services
72,415
ViewJobs analysis of DEWR, June 2026 · up 2.3% since June 2025[4][5]
Figure 2: People employed in customer service occupations in BrisbaneAn estimated 70,605 people employed in September 2026: up 1.2% on September 2025, and the same as September 2021. One point each September, 2021 to 2026.
Sep 2021: 70,580Sep 202170,580Sep 2022: 71,196Sep 202271,196Sep 2023: 68,610Sep 202368,610Sep 2024: 69,201Sep 202469,201Sep 2025: 69,788Sep 202569,788Sep 2026: 70,605Sep 202670,605

Sources: Jobs and Skills Australia[6]; ViewJobs[7].

Show the numbers
People employed in customer service occupations in Brisbane
MonthPeople employed
September 202170,580
September 202271,196
September 202368,610
September 202469,201
September 202569,788
September 202670,605

Read the Greater Brisbane job market report →

Popular Call Centre & Customer Service roles in Brisbane

Quick answers

Call Centre & Customer Service work in Brisbane, answered

How many Call Centre & Customer Service jobs are there in Brisbane?

218 Call Centre & Customer Service jobs are live on ViewJobs in Brisbane, from 140 employers and recruiters. 32 were posted in the last 7 days. 185 are full-time, 18 casual and 11 part-time.

Source: ViewJobs live ads[8].

Is demand for Call Centre & Customer Service workers in Brisbane growing?

Demand is falling. Employers in Brisbane, across the area Greater Brisbane, placed about 1,809 online ads a month for customer service jobs in the three months to September 2026, down 11.1% on a year earlier (2,035).

Source: Jobs and Skills Australia[1].

Who is hiring Call Centre & Customer Service workers in Brisbane?

Reddy Express has the most live ads of any direct employer (16). Next are Support at Home Self-Managed Care (9), Freedom Fuels (7) and Beefy's (6). 140 employers and recruiters have live ads in all.

Source: ViewJobs live ads[8].

What do Call Centre & Customer Service jobs pay in Brisbane?

25 ads state a yearly salary: $50,000 to $140,000 a year, with a typical midpoint of $72,450. 24 more state pay in other units, 6 describe pay in words or a form not counted here, and 163 of the 218 ads state no pay.

Source: ViewJobs live ads[8].

Which Call Centre & Customer Service roles are most advertised in Brisbane?

Customer Service, with 186 of the 218 live ads. The largest single roles are Customer Service - Call Centre (102), Customer Service - Customer Facing (84) and Management & Support (18).

Source: ViewJobs live ads[8].

What is the job market like in Brisbane overall?

Online job ads for all occupations in Brisbane, across the area Greater Brisbane, averaged 29,449 a month in the three months to September 2026, up 1.5% on a year earlier.

Source: Jobs and Skills Australia[1].

What is the unemployment rate in Brisbane?

The unemployment rate in Brisbane, across the area Greater Brisbane, was 4.6% in September 2026, up 0.4 points on a year earlier (ABS modelled estimate).

Sources: Australian Bureau of Statistics[2]; ViewJobs analysis[3].

Are Brisbane Call Centre & Customer Service jobs mostly full-time?

Most are full-time: 185 of 218 (85%). 18 are casual (8%), 11 part-time (5%), 2 contract (1%) and 2 temporary (1%).

Source: ViewJobs live ads[8].

Sources and method

Where these numbers come from

  1. Jobs and Skills Australia, Internet Vacancy Index, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/internet_vacancies_anzsco2_occupations_gccsa_and_sa4_regions_-_september_2026.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  2. Australian Bureau of Statistics, Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/sep-2026/MLF1.xlsx. Licence: CC BY 4.0. Accessed 25 October 2026.
  3. ViewJobs, ViewJobs analysis of the Australian Bureau of Statistics Regional Labour Force, September 2026. abs.gov.au/statistics/labour/employment-and-unemployment/regional-labour-force/latest-release. Capital city, state and national figures are sums of the ABS's modelled labour market regions, with rates worked out from the sums.
  4. Department of Employment and Workplace Relations, Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/resources/workforce-australia-caseload-selected-cohorts-30-june-2026. Licence: CC BY 4.0. Accessed 26 October 2026. The views expressed in this report are those of the authors and do not necessarily represent those of the Department of Employment and Workplace Relations (or DEWR).
  5. ViewJobs, ViewJobs analysis of the Department of Employment and Workplace Relations Workforce Australia Caseload by Selected Cohorts, June 2026. dewr.gov.au/employment-services-data/workforce-australia-caseload-data. Capital city, state and national figures are sums of SA4 regions.
  6. Jobs and Skills Australia, Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/sites/default/files/2026-10/2026-09_nero.zip. Licence: CC BY 4.0. Accessed 27 October 2026. Source: Jobs and Skills Australia, Nowcast of Employment by Region and Occupation (NERO), September 2026, CC BY 4.0. Experimental estimates.
  7. ViewJobs, ViewJobs analysis of the Jobs and Skills Australia Nowcast of Employment by Region and Occupation, September 2026. jobsandskills.gov.au/data/nero. Capital city, state and national figures are sums of SA4 regions. The occupation group is an approximation: Jobs and Skills Australia's job-ads groups mapped to ANZSCO unit groups.
  8. ViewJobs, Live job ads on ViewJobs, 30 Oct 2026. viewjobs.com.au.

Method

  • Online job ads: Jobs and Skills Australia's Internet Vacancy Index is a monthly count of online job ads, compiled from SEEK, CareerOne and Workforce Australia. Regional figures are three-month averages. It is not a count of ViewJobs' own ads. Published under CC BY 4.0.
  • Australian Bureau of Statistics, Regional Labour Force: monthly unemployment, participation and employment are the ABS's Regional Labour Force modelled estimates: the ABS combines its Labour Force Survey with administrative data to estimate each labour market region. They are in original terms, not seasonally adjusted, so every change here compares a month with the same month a year earlier. The ABS's labour market regions follow the 2011 boundaries of its SA4 regions, which differ slightly from today's in a few areas. Published under CC BY 4.0.
  • Jobs and Skills Australia, Nowcast of Employment by Region and Occupation: estimated employment by occupation, published under CC BY 4.0. Jobs and Skills Australia's nowcast is experimental: its figures are model estimates of the people employed in each occupation, not a count of them, and each monthly release revises the months before it.
  • ViewJobs live ads: ads open on ViewJobs in the Call Centre & Customer Service classification, placed in Brisbane, counted on 30 Oct 2026.
  • ViewJobs analysis: a figure that adds up several occupation groups, industries or areas, and the rates worked out from such a sum. The sources publish the parts; the sum is ViewJobs' own, and its reference says what was combined.

Cite this page

ViewJobs (2026). Call Centre & Customer Service jobs in Brisbane, QLD, data to September 2026. https://www.viewjobs.com.au/jobs/qld/regional-rural/brisbane/call-centre-and-customer-service

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